Group Sales Manager

Group Sales ManagerThe Group Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards.They will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.ResponsibilitiesBooks profitable business for the resortSolicits potential sales leads and prospects for new business opportunitiesContacts clients to sell special amenities and/or extras to enhance their stayEstablishes strong rapport with clientele; maintaining strong communication prior to resort stayMaintains strong client base within assigned market segmentActively participates in industry related organizationsConsistently works to book repeat businessMaintains close contact with clients to determine needs, expectations, etc.Communicates effectively with resort staff to ensure smooth delivery of all servicesCoordinates and conducts site tours for booked and potential guestsAssists in producing sales contractsAchieves designated sales goalsActively participates in community/civic activities to maintain awareness within community and to create booking opportunitiesParticipates in geographically appropriate trade showsExecutes sales plan to exceed goalsMaintains strong awareness of hospitality trendsReviews guests' feedback through Revinate to ensure continual guest satisfactionWelcomes incoming guests with courteous and professional attitudeHandles client requests promptly and with high level of accuracyProvides general resort information to guestsMaintains an up-to-date working knowledge of all resort amenities as well as any special eventsAttends appropriate resort, division and department meetingsQualifications EXPERIENCE & EDUCATION: High school diploma or equivalent requiredFour year degree preferredAt least three to five years sales experience preferredAt least one year hospitality experience is preferred JOB REQUIRMENTS: Must have valid Oregon driver's license and meet company driving standardsMust be able to work well under pressureMust be able to work with high level of accuracyMust have the ability to analyze and close businessAbility to work a flexible schedule that may include evenings, weekends and holidaysMust be willing to travel as necessary