Part Time Sales Associate/Cashier - E Milwaukee St

Part-Time Sales Associate & Cashier Job Description

Join the Ace Team

At Ace Hardware, we pride ourselves on providing excellent customer service and creating a welcoming environment for our team members and customers. If you're a team player with a passion for retail and customer service, we'd love to hear from you!

Position Summary

The primary responsibilities of the Sales Associate & Cashier position are to provide outstanding customer service, process transactions accurately, assist with merchandising, and support the store management team. This position requires availability for closing shifts (store closes at 7 PM) and working every other weekend.

Major Responsibilities

The key responsibilities for this role include:

• Delivering exceptional customer service by following the S.A.L.E.S process and meeting mystery shop standards.
• Operating the cash register accurately and efficiently, processing all transactions with care.
• Maintaining awareness of promotions, advertisements, and Ace Rewards program benefits to inform and assist customers.
• Assisting with restocking, organizing, and maintaining merchandise and store cleanliness standards.
• Participating in team meetings, daily huddles, and contributing to a positive work environment.
• Ensuring the safety and security of the store by being vigilant about shoplifting activity and maintaining a safe workspace.
• Supporting the team with receiving and processing new shipments and keeping the back stock area organized.
• Aiding customers in locating merchandise in-store and online and assisting with special orders.
• Encouraging customers to sign up for the Ace Rewards program.

Minimum Requirements

Education/Training:

• Must be at least 16 years old
• Willingness to learn about hardware products and services.

Experience:

• Retail experience preferred, especially in customer service or cashier roles.
• Sales and marketing experience is a plus.

Skills/Knowledge:

• Basic computer skills, including experience with retail systems (knowledge of MS Word and Excel is a plus).
• Strong interpersonal and communication skills.
• Exceptional organizational ability, attention to detail, and multitasking skills.
• Ability to work collaboratively in a team environment.
• Willingness to work flexible hours, including evenings and weekends, as required.

Physical Requirements

• Ability to stand for extended periods and perform repetitive tasks.
• Must be able to lift up to 40 pounds regularly to assist customers and restock merchandise.
• Must be able to move and handle boxes of merchandise throughout the store.

Additional Details

• This is a part-time position with required availability for every other weekend and closing shifts (store closes at 7 PM).
• Job responsibilities may change based on the needs of the business.