Room Attendant - Full Time

Why Work at Homewood Suites Mission Valley?

Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career. Our Curators enjoy a relaxed, supportive environment where having fun with guests is part of the job. With guest offerings like complimentary breakfast, evening socials, and a modern setting, it's a great spot to build meaningful connections and enjoy each workday.

DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt

POSITION SUMMARY:

The Room Attendant is responsible for cleaning and maintaining guestrooms and public areas to the highest standards of cleanliness and presentation. This role ensures guest comfort and satisfaction by providing a clean, safe, and welcoming environment while safeguarding confidentiality and security. Room Attendants are also responsible for reporting maintenance issues, handling guest requests, and ensuring company policies and safety regulations are followed.

RESPONSIBILITIES:

• Clean and disinfect assigned guestrooms, including bathrooms.
• Dust furniture, vacuum carpets, draperies, and upholstered furniture.
• Make beds, change sheets, sweep, mop, and wash floors.
• Pick up debris, empty trash containers, and spot clean walls, doors, and surfaces as required.
• Restock towels, linens, and room supplies, ensuring correct quantities and placement.
• Replace facial tissues, toilet tissue, and bathroom amenities.
• Clean public spaces as needed.
• Use appropriate cleaning chemicals and follow OSHA, safety, and company sanitation standards.
• Maintain knowledge of proper maintenance and use of cleaning equipment.
• Keep housekeeping carts and linen rooms clean, safe, and organized.
• Report maintenance issues promptly to ensure guest satisfaction.
• Safeguard keys and follow all security procedures.
• Turn in lost and found items to the Housekeeping Office for logging.
• Comply with all company policies, procedures, and safety requirements.
• Handle soiled linen safely and use PPE as required.
• Report accidents, injuries, or unsafe working conditions immediately.
• Ensure professional appearance and proper uniform standards are met.
• Understand emergency procedures for the housekeeping department and hotel.
• May be required to work evenings, weekends, and overtime as needed.
• Perform additional duties or adjustments as directed based on business needs.
• Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

PHYSICAL DEMANDS:

• Stand and walk for extended periods (4+ hours per day).
• Stooping, bending, kneeling, crouching, twisting, pushing, and pulling (4+ hours per day).
• Carry or lift up to 50 lbs.
• Perform repetitive tasks in a fast-paced environment.

WORK ENVIRONMENT:

• Guest rooms, public and service corridors, and the housekeeping office.
• Variable temperatures (extreme heat or cold possible).
• Variable noise levels.
• Exposure to cleaning chemicals, fumes, dust, odors, and potential bio-hazards.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

• Closed-toe, non-canvas, non-skid soled shoes.

Privacy Notice: Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.