Shift Manager

Overview At RaceTrac, our Shift Managers set the tone for success by leading by example, empowering team members, and ensuring every guest feels welcome. As a hands‑on leader who thrives in a fast‑paced, team‑oriented environment, you will support store operations, drive performance, and develop future leaders—one shift at a time. Benefits Competitive pay and shift‑based incentives Career growth opportunities—many General and Co‑Managers started as Shift Managers Leadership development and hands‑on training to sharpen your skills Flexible scheduling to support work‑life balance Fast‑paced, people‑first environment where your leadership matters Complete benefits package—including medical, dental, vision, 401(k), paid time off (PTO), and more Responsibilities Lead a winning team on your shift Set the tone with a cheerful, can‑do attitude that motivates the team Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling Coach team members in real‑time, offering guidance and support during every shift Address guest concerns with empathy and professionalism, escalating when necessary Drive operational excellence by training and guiding your team to meet RaceTrac’s guest service, food safety, and cleanliness standards Ensure proper execution of inventory, vendor check‑in, and promotional communication Oversee key store processes including write‑offs, cash wrap, and compliance documentation Lead shift‑change communication and ensure team alignment throughout the day Effectively relay important updates from leadership to shift associates Monitor task completion and provide immediate feedback to drive results Maintain knowledge of all RaceTrac policies and federal, state, and local safety regulations, ensuring staff compliance Conduct regular store walk‑throughs to ensure tasks are executed correctly and provide constructive feedback Escalate issues to the Co‑Manager and General Manager as appropriate Train team members on new and updated policies and processes in alignment with RaceTrac expectations Ensure inventory control processes are executed consistently, including proper handling of write‑offs and accurate receiving Collaborate with vendors to ensure orders are received accurately and foster positive working relationships Regularly monitor the status of materials, supplies, and merchandise to ensure stock levels are accurate and direct associates to make adjustments as needed Model teamwork by arriving on time for scheduled shifts, willingly stepping in during busy periods or when challenges arise, and working effectively with individuals from different backgrounds Qualifications 2–3 years of work experience in retail, restaurant, or food service 1+ years of leadership or supervisory experience (preferred) Comfortable in fast‑paced, high‑volume, guest‑focused environments Ability to follow through on tasks and coach others to do the same Strong communication and team‑building skills High School Diploma or GED (in progress or completed) Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.) All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr RaceTrac