Operations Coordinator

Operations Coordinator

As an Operations Coordinator you will be a multi-tasker in a fast paced environment. Will be responsible for attention to detail and accuracy. The office coordinator will be supporting the operations department. Supervisory Responsibilities: None. Duties/Responsibilities: Know and understand local building codes as they pertain to the solar industry Review, submit and retrieve permit related documentation form from customers to/from planning and building departments. Ensure placement of building follows set regulations Obtain permit and documentation with cities, utilities and general requirements if necessary. Distribute and review reports with the sales and management team. Manage life cycle of project through designated CRM (Customer Relationship Management) Ability to effectively speak to and present information in one-on-one and small group situations to customers and employees Contribute to the branch performance in working and supporting the General Manager. Partner with management to do the solar permitting process: Review the general sales contract and review that everything is in place. (Gatekeeper). Coordinate and manage take-off team Coordinate and manage inspection team Assist in building an AHJ database for permitting requirements Streamline permitting process Identify, research and resolve all installation disputes with the Owner Review with the various local agencies to determine final NTP (Notice to Proceed) Required Skills/Abilities: Excellent verbal and written communication skills Excellent customer service skills Ability to work well with others in a collaborative team environment Must be organized and self-driven Bilingual (preferred) Use the right tonality over the phone Education and Experience: High school diploma or equivalent At least 2 years of customer service experience Physical Requirements: Prolonged periods of sitting Must be able to lift up to 15 lbs. at a time Benefits: Paid Holidays Benefits Tipo de puesto: Tiempo completo Sueldo: $11.00 la hora