Housekeeping Supervisor

Housekeeping Supervisor

Provide supervisory level of housekeeping services for Casino and Administration Building.

Coordinate work schedules and workstations for all leaders and housekeeping staff.

Ensure that all identified areas and square footage of the Casino and/or the Administration Building is scheduled for cleaning according to established standards on a daily basis.

Develop a schedule for those items or areas that will be scheduled for cleaning on a weekly basis.

The Housekeeping Manager shall approve all schedules developed.

Develop standards of cleanliness and cleaning methods and direct the development of daily inspection schedules of all areas after cleaning.

Ensure that each shift is provided with staff that fully comprehend, adopt and implement established standards of cleanliness and prescribed methods of cleaning.

Apply training that compliments the adopted standards of cleanliness and ensure that all staff participates in regularly scheduled training sessions.

Establish procedures for quick cleaning of accidental spills by guests, customers and staff.

Manage and coordinate housekeeping functions for assigned buildings; analyze and plan complex housekeeping programs and schedules ensuring proper distribution of assignments and adequate manning, supplies and equipment for subsequent performance of duties.

Recommend solutions for operational problems in work schedules, non-routine service, personnel utilization and non-scheduled jobs.

Recommend policies and procedures for housekeeping operations; plan and conduct meetings with subordinates to ensure compliance with established practices.

Responsible for keeping the areas around gaming machines, administrative offices and warehouse clean and clear from trash.

Duties include dusting, vacuuming, wiping down computers, desk and gaming machinery, emptying trashcans and ashtrays.

Responsible for keeping restroom areas clean and sanitary.

Responsible for keeping other areas of the casino clean and clear from trash.

Provide friendly and courteous customer service.

Provide assistance with moving furniture, gaming devices and other equipment as needed.

Implement new policies and to keep employees abreast of current standards and procedures; develop guidelines to determine acceptable cleanliness levels for buildings; monitor and participate in inspections.

Train employees in proper housekeeping procedures and appropriate performance of duties; analyze training needs and determine most effective course of action to address deficiencies.

Evaluate and make recommendations to the Housekeeping Manager concerning cleaning products and equipment under study, order and maintain sufficient inventory of housekeeping supplies and equipment.

Assist in determining fiscal requirements and preparation of departmental budget, monitor, verify and reconcile expenditure of budgeted funds, ensure compliance with policies and procedures.

Prepare regular reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

Manage various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.