Insurance Agency Manager

Job Description

Job Description

We are a fast-growing, client-focused independent insurance agency providing comprehensive risk management solutions for both personal and commercial clients. Our mission is to deliver exceptional service, build long-term relationships, and help our clients protect what matters most.

We’re looking for a motivated and experienced Insurance Agency Manager to lead our team, drive growth, and oversee daily operations. This position is ideal for someone who thrives in a leadership role, enjoys mentoring producers, and understands how to balance sales performance with excellent client service.

Key Responsibilities

• Lead, coach, and motivate a team of admin and account managers to achieve sales and retention goals.
• Manage daily agency operations including workflow efficiency, carrier relations, and compliance with state and carrier requirements.
• Develop and execute growth strategies for commercial and personal lines departments.
• Monitor and analyze production reports, loss ratios, and commission statements to ensure profitability.
• Assist producers with marketing strategies, proposal preparation, and closing large or complex accounts.
• Implement training programs to enhance product knowledge, cross-selling, and customer service excellence.
• Maintain relationships with key carrier representatives and negotiate terms for renewals and new business.
• Oversee adherence to agency procedures, including documentation, renewals, and claims handling.
• Manage agency technology systems (AMS, CRM, quoting platforms) and identify opportunities for process automation.
• Support recruiting, onboarding, and performance reviews for agency staff.

Qualifications

• Required: Active 2-20 or 4-40 Florida Insurance License (or ability to obtain quickly).
• Experience: Minimum 3–5 years in an insurance management, account executive, or senior producer role.
• Strong leadership, communication, and problem-solving skills.
• Proven track record of meeting or exceeding goals and managing a team.
• In-depth knowledge of commercial and/or personal lines insurance products, underwriting, and carrier appetites.
• Experience with agency management systems (e.g., AMS360)
• Ability to build positive relationships with clients, carriers, and team members.

Benefits

• Competitive base salary plus commission and bonus structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Continuing education and professional development support.
• Growth opportunities within a rapidly expanding agency.