Maintenance Supervisor

Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values collaboration and opportunities for growth. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager to oversee the activities of assigned staff and vendors to maintain the property. Essential Duties & Responsibilities Maintenance Management Regular/daily onsite attendance is required Coordinate, schedule, and respond to resident/management requests and work orders Ensure all repairs and replacements necessary for community common areas and units Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines Maintain hazard communications program; teach and promote safe work practices Participate in unit inspections as requested Responsible for essential control of community Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, and work in progress Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit Participate in on-call emergency at community Plan for and utilize property resources, equipment, and supplies economically Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency Personnel Management Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed Provide Community Manager input regarding employee performance evaluations Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks Promote harmony and quality job performance of staff through support and effective leadership Customer & Resident Relations Manage excellent customer service and monitor service request turnaround and responsiveness Project a favorable image of the community to achieve property objectives and public recognition Ensure consistency in dealing with residents on all matters Enforce policies of the community as delegated by the supervisor Education/Experience High School Diploma or Equivalent EPA & CPO certification required; HVAC desired Ability to understand and perform all on-site software functions; basic computer skills required Must have basic knowledge of Fair Housing Laws and OSHA requirements Physical Requirements MS @ Small – Mid Sized Properties with smaller staff: The role requires frequent movement to different worksites, communication with others, and ability to work overtime, weekends, and on-call property emergencies. Physical activities include lifting, reaching, and operating tools; work in various environments; exposure to outdoor weather and chemicals. MS @ Large Sized Properties with large staff: The role requires movement between worksites, varied environments, operation of machinery and vehicles, exposure to weather and chemicals, and ability to work overtime, weekends, and on-call property emergencies. General: The employee may be required to stand or sit for prolonged periods and handle objects up to 100+ lbs. License/Equipment Must have reliable transportation due to the emergency on-call requirement Salary and benefits At Asset Living, compensation decisions consider factors such as skill set, background, and certifications. A total rewards package includes medical, dental, vision, life, accidental, and disability insurance, 401K with employer matching, and commission and performance bonuses where applicable. Full-time employees receive paid sick days and company holidays. Salary Range : $37 per hour to $42 per hour This job description should not be considered all-inclusive. It is merely a guide of expected duties and may be modified at any time. This is a safety-sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr