Full-Time Hospice RN Case Manager - Forsyth

Hospice Case Manager

A Place Where Your Passion Meets Purpose

Capstone Hospice is a locally owned hospice care provider with a strong reputation for compassionate, patient-centered end-of-life care. Our leadership team, with over 33 years of hospice experience, prioritizes quality care, integrity, and a mission-driven approach.

Our approach stands out from national hospice providers through deep community involvement, a faith-driven approach, and unwavering commitment to personalized, high-touch patient care. We build lasting relationships with referral sources and have earned a reputation for rapid responsiveness and superior patient outcomes.

We integrate faith-based values into every aspect of patient care, treating dignity, compassion, and emotional support as essential elements of our work. As a locally owned hospice, we maintain the flexibility to make patient-first decisions without corporate constraints. We take pride in consistently receiving high patient satisfaction scores and fostering a work culture where every nurse is valued and supported.

As a Hospice Case Manager, you will play a vital role in providing compassionate, end-of-life care. Your ability to connect with patients and families while delivering expert clinical support will define their experience in their final journey. As an RN Case Manager your daily impact will involve:

• Conducting patient assessments while following the Hope CMS guidelines.
• Develop and implement individualized care plans.
• Manage patients' pain and symptoms.
• Educate families on the hospice process.
• Provide proper bereavement assessment during the patient pronouncement.

Every day as a RN Case Manager will bring new challenges from navigating emotionally sensitive situations to balancing multiple patient needs. Success in this role requires emotional resilience, strong communication and proactive approach to patient care.

You are provided autonomy to manage your schedule while being supported by a leadership team that prioritizes your well-being and the outcomes of the patient and family. It is important that the RN Case Manager live within a reasonable commute to manage a case load within the designated territory of the Cumming/Alpharetta in Forsyth County. This position has the expectations of working Monday - Friday, 8:00am - 5:00pm and attending required IDG meetings every other week in the office while managing a typical case load of 10-14 home and community-based hospice patients.

Candidates must meet the following qualifications and experience to be considered:

• Graduate from an accredited school of nursing.
• Currently licensed as a registered nurse (RN) to practice in the state of Georgia.
• Minimum of 2 years as a registered nurse.
• Active patient contact within the past three years, preferred.

To be successful in this role you should have the following knowledge & skills:

• Ability to work independently.
• Embody compassion and empathy for others.
• Make accurate and at times quick judgements that involve managing pain and symptoms with precision.
• Time Management & Organization with the ability to balance multiple patients without compromising care quality.
• Ability to respond appropriately to crisis outside of a hospital setting.
• Acceptance and adaptability to different social, racial, cultural and religious modes.
• Have completed or the ability to complete a designated Hospice training program.

Candidates should submit their application and resume on Indeed or via the Capstone company website. Please accept the text messaging terms to allow our talent team to contact you.

Essential responsibilities of the role:

• Observe signs and symptoms and reports to the physician and other team members any unexpected changes in the patient's physical or emotional condition.
• Teaches, supervises and counsels the Hospice patient and family members about providing care for the patient.
• Organizes work schedule and utilizes time management to be able to attend all required meetings.
• Develops and re-evaluates the patient/family care plan in conjunction with IDG to meet needs and maintain continuity of care.
• Documents visit in electronic medical record system
• Performs specific nursing procedures as needed (e.g., treatments, management of symptoms) following doctor's orders.
• Observes signs and symptoms and reports to the physician and IDG members any unexpected changes in the patient's physical and emotional condition.
• Attends team conferences.
• Coordinates the implementation of the plan of care for patients residing in SNF or ALF.
• Works with interdisciplinary group concept of patient care.
• Follows the policies and procedures of Hospice. Observes confidentiality and safeguards all patient-related information in compliance with the HIPAA regulations.
• Complies with infection control policies and protocols.

Position Factors:

Physical Requirements:

• Requires considerable physical effort most of the day including, kneeling, squatting, reaching, twisting, climbing, walking, exposure and humidity changes and maximal assist in lifting and/or transferring of a 100-pound patient.
• Must possess sight/hearing senses or use appropriate adaptive devices that will enable senses to function at a level required to meet the essential duties of the position.

Mental Requirements:

• Must be able to work independently, make judgements based on assessments and data available and act accordingly.
• Must be flexible, innovative, and possess good interpersonal skills.
• Must be able to cope with mental and emotional stress and demonstrate emotional stability.

Working Conditions:

• Be able to tolerate exposure to elements including, but not limited to, odors, blood, body fluids, excrements, adverse environmental conditions and hazardous materials.

This position is a full-time salaried exempt position, eligible for all Capstone Hospice benefits package.

Benefits include:

• Health & Wellness Benefits (medical, dental, vision)
• 401k Retirement Plan to include company match
• Employer paid short term disability
• Long term disability
• Life Insurance
• Monthly cell phone allowance
• Monthly self-care reimbursement
• Mileage reimbursement