Care Coordinator

About Us

Neuron Health Systems is a community-based provider of acute outpatient rehabilitation and medical and non-medical direct care. We deliver individualized, family-centered support - partnering with families and caregivers and applying an interdisciplinary approach so every patient can reach their fullest potential.

The Role

We're looking for a Care Coordinator to be the connective thread between patients, families, clinicians, and physicians. This is a hybrid role - most coordination and documentation work is done remotely, with occasional in-person visits or meetings as needed.

What You'll Do

• Coordinate scheduling of clinical and support services across the care team.
• Serve as the primary point of contact for patients and families regarding services.
• Track authorizations, re-certifications, and service frequency requirements.
• Communicate with physicians and clinicians regarding changes to the plan of care.
• Monitor case status and flag gaps in service or documentation.
• Maintain accurate records in company systems, including HHAeXchange and Salesforce.
• Support case conferences and interdisciplinary team communication.
• Participate in firm accreditation activities and surveys.

What You Bring

• Experience in home care, healthcare coordination, or case management preferred.
• Strong organizational skills and comfort managing multiple cases at once.
• Clear, professional communication with patients, families, and clinicians.
• Proficiency with Google Workspace and care management systems.
• Ability to work independently in a hybrid, remote-first environment.