Manager, Construction Claims

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of construction bodily injury and construction defect claims with low to high complexity and provide direction, coaching, and training. This position will report to the Senior Director of claims and be responsible for conveying the organization’s objectives and priorities to staff and measure progress towards stated goals.ResponsibilitiesConfirms coverage of claims by reviewing policies and documents submitted in support of claimsDirect and monitor assignments of new loss activity for construction bodily injury and construction defect claimsReview and approve correspondence and reports including coverage position letters and Large Loss ReportsReview and approve reserves and settlements in excess of the authority of the handling specialistMake recommendations concerning reserve changes to Senior Director or Senior ManagementParticipate in review and discussion of large loss activity in the general liability book with interested stakeholders (Underwriting, Actuarial, Executive Management)Ensure that team adheres to Fair Claims Practices regulations and internal performance objectivesAssess and evaluate individual specialist and team performance, provide feedback and develop training needsPrepare and distribute reports by collecting and summarizing informationAssist in preparation of budgets, evaluation of expenses and assess resource needsFoster and encourage strong relationships with internal stakeholders (Underwriting, Actuarial)Promote and enhance strong relationships with customers and channel partnersParticipate in special projects as requestedTravel to other claim offices, mediations, trials, and conferences as requiredEducationBachelor’s degree or equivalent work experienceJD, advanced degree, or focused technical degree a plusCertificationMust have or be eligible to receive claims adjuster licenseSuccessful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) orI-Lead or other Management TrainingQualifications Minimum of 10 years of claims handling experience or equivalent combination of education and experienceSuccessful completion of 5 years as a Senior Claims Specialist or Executive Claims Specialist a plusExcellent written and oral communication skillsStrong analytical and problem solving skillsStrong organization and time management skillsAbility to deliver outstanding customer serviceIntermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)Ability to work in a team environmentStrong desire for continuous improvementMarkel offers hybrid working schedules of 3 days in the office and 2 days remote.  #LI-Hybrid#LI-SYUS Work AuthorizationUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.Pay information:The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Manager, Claims is $97,520 - $134,090 with 25% incentive. Who we are: Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better We enjoy the everyday | We think further What’s in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.  We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.  All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.  We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.   Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.  Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io. No agencies please.SummaryLocation: Richmond, VA; Omaha NE; New York NY; Houston TX; Red Bank NJ; Chicago IL; Plano TX; Alpharetta GA; Tampa FLType: Full time