Flexi-Liner General Manager

Responsibilities

• Lead and develop a diverse team across sales, production, administration, and installation, fostering a culture of accountability, collaboration, and continuous improvement to deliver business results.
• Maintain a continuous focus on delivering positive customer results, including exceptional customer service, accountability, craftsmanship, safety, and continuous improvement.
• Manage the overall financial and operating performance of the company, including P&L responsibility.
• Establish and track meaningful performance metrics across sales, production, and installation.
• Develop relationships with water agencies, engineering firms, contractors, water treatment plants, and other customers.
• Ensure the quality of proposals, quotations, specifications, project scopes, and contractual documents.
• Improve manufacturing efficiency, workflow, documentation, and quality-control processes while maintaining safety as a core process
• Analyze and recommend investments in personnel, equipment, technology, marketing, and manufacturing capabilities.
• Oversee overall marketing strategy including website, digital marketing, industry associations, literature, and other lead-generation activities for current and adjacent markets
• Drive the sales pipeline, tracking opportunities from initial inquiry through close to project completion with a constant focus on delivering a high OTTR and continuous improvement

The ideal candidate will have:

• 10+ years of progressively responsible business, technical, construction, engineering, manufacturing, or operations, ideally in water, wastewater, or a related industry.
• Previous management or leadership experience.
• Strong technical aptitude and the ability to understand materials, engineered products, drawings, and specifications.
• Experience managing projects involving contractors, engineers, or similar customers.
• Strong sales and customer relationship skills.
• Demonstrated ability to manage employees and multiple business functions.
• Strong organizational and project management abilities.
• Good financial and business judgment.
• Excellent written and verbal communication skills.
• Ability to solve problems independently and make sound decisions.
• Willingness to be actively involved in the details of the business when necessary.
• Ability and willingness to travel periodically to customer sites and installation projects.

A degree in civil engineering, construction management, mechanical engineering, environmental engineering, business, or a related discipline is preferred but not required for candidates with substantial relevant experience.