Loan Servicing Specialist

Loan Servicing Specialist

Location: Charlotte, NC 28255

Schedule: Fully onsite from Monday to Friday | 8:30am-5:30pm

Pay Rate: $38.48/hour (paid weekly)

Start Date: ASAP, pending onboarding completion

Duration: 12-month contract with potential for extension or conversion to full-time employment

Overview

This role is responsible for processing high-volume loan and collateral transactions, maintaining accurate records, and ensuring compliance with servicing standards. The ideal candidate is self-motivated, highly organized, detail-oriented, and able to work independently with minimal supervision.

Responsibilities

• Process loan, collateral, advance, and payment transactions.
• Enter and maintain collateral data accurately within internal systems.
• Review and reconcile client financial information, including Accounts Receivable aging reports.
• Identify discrepancies, perform collateral calculations, and escalate risks when appropriate.
• Support loan documentation, amendments, due diligence, and closing activities.
• Ensure compliance with loan servicing standards, policies, and procedures.
• Collaborate effectively with cross-functional teams to resolve issues and support operational goals.

Required Skills & Qualifications

• 2+ years of data entry experience in a high-volume, fast-paced environment.
• Understanding of financial concepts and loan documentation.
• Strong attention to detail and commitment to accuracy.
• Excellent analytical, organizational, and time management skills.
• Ability to work independently and take ownership of responsibilities.
• Strong verbal and written communication skills.
• Quick learner with the ability to adapt to changing systems and processes.
• Ability to identify issues, recommend solutions, and escalate risks appropriately.
• Experience in commercial lending, loan servicing, credit operations, or collateral management.
• Dealer Financial Services experience.
• Bachelor's degree or equivalent combination of education and relevant experience.

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:

• Medical Coverage – HDHP, PPO, and Surest plan options
• Minimum Essential Coverage (MEC)
• Dental Insurance
• Vision Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life & AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Employee Assistance Program (EAP)