Senior Developer Productivity Engineer -SMTS

Company Overview Salesforce is the leading AI CRM provider, focused on customer success through AI and innovation. Role Overview As a Senior Member of Technical Staff (SMTS) – Developer Productivity & CI/CD, you will be a key technical contributor on Salesforce's global engineering platform team. You will own equally the twin pillars of this role: Developer Productivity Engineering and CI/CD Platform Engineering. This role blends deep technical expertise with cross‑team collaboration to deliver data‑driven insights, scalable build infrastructure, and a world‑class developer experience. Job Duties & Responsibilities Developer Productivity Engineering: identify, measure, and eliminate systemic friction in the developer lifecycle using data‑driven methodologies (DORA, SPACE) to measurably improve developer velocity. CI/CD Platform Engineering: design, implement, and maintain robust Continuous Integration and Delivery pipelines using Harness CI and Jenkins, ensuring high availability, low latency, and consistent throughput across the global CI/CD ecosystem. Developer Tooling & Portals: develop high‑performance internal developer tooling, dashboards, and CLI utilities using modern frontend technologies (e.g., Svelte) alongside backend services. Build Infrastructure: build and optimize software‑defined infrastructure for centralized build repositories and configuration management across on‑prem and cloud environments. Kubernetes‑Based Build Environments: implement and optimize containerized build/test workloads on Kubernetes (EKS), including resource tuning, autoscaling configurations, and agent lifecycle management. Metrics & Observability: instrument and maintain engineering productivity metrics (DORA, SPACE) by building automated data pipelines via Airbyte and observability dashboards using the ELK Stack, Datadog, Prometheus, and Grafana. Security & Compliance: integrate automated static analysis and software composition analysis into CI/CD pipelines, enforcing quality and security gates. Build System Optimization: serve as a subject matter expert on multi‑language build systems (Maven, Gradle, Ant), optimizing dependency trees, build caching, and distributed build execution to reduce cycle times. Infrastructure‑as‑Code: author and maintain modular, idempotent IaC configurations using Ansible and Chef. Version Control & Source Integrity: contribute to and enforce Git/Perforce branching strategies, pre‑commit/pre‑merge validations, and branch protection policies supporting hundreds of concurrent developers. Incident Response & Troubleshooting: provide expert‑level root‑cause analysis for complex CI/CD infrastructure failures. Qualifications & Requirements Education: Bachelor of Technology (B.Tech) or equivalent in Computer Science, Computer Engineering, or a related technical discipline. Experience: 5+ years in Developer Productivity, DevEx, DevOps, Build/CI Engineering, or Infrastructure Engineering. Demonstrated ability to deliver production‑quality systems at large‑scale enterprise environments. Preferred experience working on or closely with developer experience or platform engineering teams. Tools & Technologies Containerization & Orchestration: Docker, Kubernetes (EKS), Helm Cloud & Configuration: AWS, Chef, Ansible CI Platforms: Harness CI, Jenkins Data Pipelines & Frontend: Airbyte, Svelte Security & Testing: Veracode (SAST/SCA) Observability & Analytics: ELK Stack, Faros.ai, LinearB, Datadog, Prometheus, Grafana Build Systems & Artifacts: Maven, Gradle, Ant, JFrog Artifactory, Sonatype Nexus Languages & Scripting: Groovy (Pipeline‑as‑Code), Python, Java, Bash Version Control: Git, GitHub, Perforce Accommodations We offer reasonable accommodations during the application or recruiting process. Please submit a request via the Accommodations Request Form. Equal Opportunity Employment Salesforce is an equal‑opportunity employer. All employees and applicants are assessed based on merit, competence, and qualifications without regard to protected characteristics. Recruiting, hiring, and promotion decisions are fair and based on merit. Benefits Salesforce offers benefits to help you live well, including time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Compensation The typical base salary range is $148,500 – $223,900 annually (or $178,900 – $246,000 in select SF/NYC locations). This range represents base salary only and does not include bonus, equity, or benefits. #J-18808-Ljbffr salesforce.com, inc.