Client Advisor - WTC

Role Overview Rebag’s Store Experience Leads drive sustainability in fashion. You will capture leads, build rapport, and convert them through a charismatic presentation of our product and superb follow-through. You will support your sales peers, build customer relationships, educate others about resale, and match the benefits of selling luxury items to your customers’ needs. You will be measured and rewarded for your ability to convert new business and create Rebag fans who share our story. Job Responsibilities Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience. Strive to meet or exceed personal, category, and store sales goals and KPIs. Collect client data and effectively build client relationships to support new client acquisition and retention. Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise. Communicate product and customer feedback to the management team. Support all company initiatives as they relate to product launches, client service, and selling. Participate in regular training/meeting sessions as needed on product knowledge and new arrivals. Build upon your strong knowledge of trends and designers/brands. Ensure store visual‑merchandising standards are met and maintained. Responsible for stock operations, processing and properly handling online purchase orders. Adhere to company policies and procedures at all times. Maintain all practices, policies and systems as specified by the Rebag Bar philosophy. Perform store maintenance functions as needed or assigned. Able to multi‑task and coordinate efficiently. Be flexible with working hours and efficiently deal with any additional ad‑hoc requests. Requirements Team‑oriented and able to work cross‑functionally with other groups. Strong organization, prioritization and time‑management skills; highly attentive to detail. Ability to work across multiple systems. Enthusiastic and passionate about the changes in the resale industry. Relatable and conversationalist not afraid of getting to new faces. Passion for fashion and sustainability. Self‑starter who enjoys a new challenge. Ambitious and willing to achieve goals set forth, wanting to be best‑in‑class at all things. Able to present a case study on the industry and what makes Rebag a leader in the industry. Lead by example at all times. Ability to work weekends and evenings. Legal right to work in the United States. Hourly Rate: $20-$25 As set forth in Rebag’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr Rebag