Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Community Engagement Specialist

$50k - $54k

Dynamic Workforce Solutions

Job Description

Job Description

Job Title: One Stop Operator Reports to: One Stop State DirectorPosition Classification: Salaried, Exempt Office Location: Central, OKWage Range: $50,000-$54,000 annuallyThis position requires 50% travel Overview: The One Stop Operator plays one of the most critical roles impacting job seekers and businesses throughout the communities served. Strengths for applicants should demonstrate effective communication (written and verbal); tactical management supervision, creation and execution of work plans that drive to the implementation of a new service delivery model. This model must work in the service delivery model workflow and represent business demands throughout the region.Primary Objectives of Position: Oversee a group of teams that drive individuals to obtain services through the broad range of services and be accountable to identifying and enrolling targeted number of customers to receive services from all funding streams, initiatives, and programs. Tasks will include items such as: Coordination with Board Staff, Workforce Center Oversight, Outreach efforts, Community Collaborations, Referral process, Event hosting, initial assessment services, Universal population services, Adopting Agencies for partnering, and Pop-up services. The One Stop Operator will develop comprehensive, tactical strategies and goals to implement a strong service delivery model that improves efficiency and effectiveness while representing the local brand.Essential Job Functions:· Coach, lead and develop the Workforce Center teams to ensure operations are meeting the requirements of the funding source.· Implement and reinforce customer flow and service standards across partner organizations.· Ensure effective and efficient triaging of customers, leading and managing referral process and outcomes between programs.· Oversee inbound and outbound phone system for the American Job Center (AJC) and ensure proper routing for customer satisfaction.· Support the integration of Language Line Services to offer professional interpretation and translation services with non-English-speaking, multilingual, blind and visually impaired, and deaf and hard of hearing customers.· Facilities and Safety Management, including addressing cleanliness issues and repairs in a timely manner.· Ensures adequate and quality coverage of the AJC computer lab/Resource Room with a focus on customer flow and satisfaction.· Ensures all staff covering the AJC computer lab/Resource Room are adequately trained.· Responsible for oversight of partnership with the Wagner-Peyser program including RESEA, and Universal Services.· Responsible for managing all aspects of one-stop daily operations to reach or surpass all identified goals and objectives.· Plan and facilitate weekly operations meetings with One Stop Operator to review progress in exceeding operations objectives, system objectives, performance, and contract requirements.· Work with the One Stop Operator to ensure that the DWFS culture is established and maintained in the project.· Seek out best practices to replicate when and where appropriate.· Promote events, trainings, free resources, and info sessions with partner organizations and the public as appropriate, ensuring staff are doing the same.· Assist leadership team in addressing the administrative needs and provide supervision of the day-to-day operations of the Community Engagement Team.· Conduct regular meetings with staff to review performance and contract requirements.· Monitor team operations to ensure compliance with applicable Federal, State and Local regulations that apply to workforce development business operations.· Establish and maintain positive working relationships with the Board, employers, community partners, supportive service organizations, and all workforce partners to optimize customer satisfaction and community relations.· Provide regular effective communication related to project deliverables to members of the Board, DWFS management, community partners and the public.· Oversee the referral process for the local AJC, managing referrals between programs on the floor in real time, answering questions when needed.· Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.Other Job Duties: Other duties and special projects as needed to meet overall company objectives. This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.Qualifications:Education: A Bachelor's Degree in Business Administration, Psychology, Social Services, or a related field required or equivalent experience. Experience: Minimum of five years of experience working in a service industry, with a minimum of three years in a supervisory and operations management capacity. Strong business knowledge of customer service best practices and performance management.  Skills/Abilities: Requires project management, organizational, personnel, problem-solving and data analysis skills, along with an ability to interact with employees at all levels. Excellent interpersonal skills. High level of written and oral communications skills. Strong technical skills required, to include proficiency in Microsoft Office Suite. A commitment to accountability in a continually improving quality environment is a must!   Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.

Job Posted by ApplicantPro
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Community Engagement Specialist in Shawnee, OK vacancy
  •  ...passion for social work and making a difference in your local community, OKDHS has a place for you! Join our team and create pathways...  ...weekend hours.   Minimum Qualifications Child Welfare Specialist, Level I Completion of 90 hours from an accredited college... 
    Community
    Permanent employment
    Local area
    Weekend work

    Oklahoma Human Services

    Shawnee, OK
    a month ago
  •  ...Front End Specialist Join our team and live the Ollie-tude! (Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be...  ...regular basis A positive attitude and team player who wants to engage and serve customers Physical Requirements: Ability to... 
    Suggested
    Part time
    Weekend work
    Afternoon shift

    Ollie's Bargain Outlet

    Shawnee, OK
    12 hours ago
  •  ...Job Overview: As a Corrections/Detention Specialist, you‚Äôll be mainly responsible for overseeing the day-to-day operations in a military correctional facility or detention facility.¬†Additionally, you‚Äôll offer counseling and guidance to individual prisoners within... 
    Suggested
    Part time
    Immediate start

    U.S Army Reserve

    Tecumseh, OK
    7 days ago
  • $10k

    Descripción del puesto: Como Especialista en Medicina de Combate, brindarás atención médica de emergencia en situaciones de alta presión, desde accidentes y desastres naturales hasta entrenamientos y operaciones militares. Evaluarás heridas, estabilizarás a los...
    Suggested

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  •  ...Job Overview: As a Civil Affairs Specialist, you‚Äôll be the link between the Army and local civilians around the world. You will identify what critical resources local citizens may need during missions or in crisis situations, fostering and maintaining dialogue with... 
    Suggested
    Part time
    Local area
    Immediate start

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  •  ...Job Overview: As a Shower & Laundry Specialist, you‚Äôll be responsible for establishing and performing personnel laundry and shower operations. Requirements ~ A U.S. Citizen or permanent resident with a valid Green Card ~17 to 34 Years Old ~ High School... 
    Permanent employment
    Part time
    Immediate start

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  •  ...Job Overview: As a Mortuary Affairs Specialist, you'll draw upon specialized medical training and the utmost respect and compassion to handle the remains and personal effects of Soldiers who have fallen in the line of duty. This includes locating and identifying remains... 
    Permanent employment
    Part time
    Immediate start

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  • Descripci√≥n del puesto: Como Especialista Qu√≠mico, Biol√≥gico, Radiol√≥gico y Nuclear (CBRN), proteger√°s al pa√≠s contra la amenaza de las armas de destrucci√≥n masiva QBRN y descontaminar√°s derrames o accidentes de materiales peligrosos. Emplear√°s el equipo m√...

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  •  ...Required: Yes Job Duration: Locums About the Facility This community-focused regional hospital provides emergency, surgical,...  ...Wallet Concierge support with a dedicated clinician deployment specialist Digital hub for assignment details Employment Type:... 
    Community
    Contract work
    Locum
    Shift work

    LocumTenens

    Shawnee, OK
    3 days ago
  • Descripci√≥n del puesto: Como Especialista en Suministro de Petr√≥leo, proporcionar√°s al Army el combustible que necesita para mantenerse preparado en todo momento. Supervisar√°s y gestionar√°s la recepci√≥n, almacenamiento y env√≠o de productos derivados del petr√...

    U.S Army Reserve

    Shawnee, OK
    7 days ago
  •  ...Job Overview: As a Carpentry and Masonry Specialist, you'll have the skills needed to handle a variety of carpentry and masonry duties, building important structures for the Army using hand and power tools, lumber, concrete, stones, and bricks. You‚Äôll also help combat... 
    Part time
    Immediate start

    U.S Army Reserve

    Tecumseh, OK
    7 days ago
  •  ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns.... 
    Local area
    Immediate start
    Flexible hours

    O'Reilly Auto Parts

    Shawnee, OK
    2 days ago
  • $15 per hour

     ...CULTURE . Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets. ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to... 
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    Petco

    Brooksville, OK
    3 days ago
  •  ...155 East 45th Street,Shawnee, OK, 74804,United States Employee Type FT Non-Exempt Manage Others No POSITION SUMMARY The Staffing Specialist plays a key role in the daily operations of our healthcare staffing company. This position supports applicant screening, onboarding... 
    Contract work
    Work at office
    Shift work

    Kids For The Future

    Shawnee, OK
    17 hours ago
  •  ...Finley & Cook in Shawnee, Oklahoma is hiring an Entry-Level Casino Revenue Specialist to join our Casino Accounting team. No accounting experience is required as we will teach you the job; you bring the willingness to learn and a dependable, detail-oriented approach.... 

    Finley & Cook

    Shawnee, OK
    17 hours ago
  •  ...to join their team. They are open to both full-time and part-time applicants and provide care for cats and dogs. Having served the community since 1983, the hospital has built a strong reputation for delivering high-quality veterinary care and is looking to welcome... 
    Community
    Full time
    Temporary work
    Part time
    Relocation
    Relocation package
    Monday to Friday

    Tempus Veterinary Recruitment

    Shawnee, OK
    3 days ago
  •  ...dynamic food scene, distinct neighborhoods, and a vibrant arts community. About the Clinician's Workday Clinicians in this role...  ...Wallet Concierge support with a dedicated clinician deployment specialist Digital hub for assignment details Employment Type:... 
    Community
    Contract work
    Locum
    Shift work
    Day shift

    LocumTenens

    Shawnee, OK
    3 days ago
  •  ...Parts Specialist The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. Essential Job... 
    Local area
    Flexible hours

    O'Reilly Automotive

    Tecumseh, OK
    1 day ago
  •  ...closely with colleagues, victim witness advocates, law enforcement, court personnel, defense attorneys, criminal justice agencies, community partners, and the public to ensure successful, holistic approach to prosecution that balances the safety and well-being of the... 
    Community
    Full time
    Work at office
    Local area
    Immediate start

    Oklahoma AG

    Shawnee, OK
    3 days ago
  • $12.5 per hour

     ...store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.... 
    Community
    Hourly pay
    Part time
    Seasonal work
    Flexible hours
    Night shift

    Burlington Stores

    Shawnee, OK
    3 days ago
  •  ...sales development program. Receive training in professional selling skills, account management, territory planning, and customer engagement. Learn Herc Rentals' full product and service portfolio, including the wide range of equipment, solutions, and specialty divisions... 
    Hourly pay
    Full time
    Relocation package

    Herc Holdings

    Shawnee, OK
    2 days ago
  •  ...during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the... 
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Ulta Beauty

    Shawnee, OK
    3 days ago
  •  ...SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health St. Anthony Hospital – Shawnee: SSM Health is seeking a Board Certified General Orthopedic Surgeon to join and help expand orthopedic services in Shawnee, Oklahoma. This is... 
    Community
    Local area
    Monday to Friday
    Flexible hours

    SSM Health

    Shawnee, OK
    2 days ago
  • $17.68 per hour

     ...families the resources and support they need to reach their full potential. Our mission is to collaborate with youth, families, and community partners to create pathways for success through prevention and treatment for all Oklahoma Youth. Check out why we are passionate... 
    Community
    Full time
    Work at office
    Trial period
    Relocation package
    Flexible hours
    Shift work

    Oklahoma Office of Juvenile Affairs

    Shawnee, OK
    5 days ago
  •  ...assignment. No call coverage is required for this locum tenens engagement. Prescriptive authority is required for all clinicians in this...  ...Concierge support with a dedicated clinician deployment specialist Digital hub for assignment details Employment Type: Contract
    Contract work
    Locum
    Immediate start
    Shift work
    Day shift

    LocumTenens

    Shawnee, OK
    3 days ago
  • $42.1k

     ...families with the resources and support they need to reach their full potential. Our mission is to collaborate with youth, families, and community partners to create pathways for success through prevention and treatment for all Oklahoma Youth. Check out why we are passionate... 
    Community
    Full time
    Work at office
    Trial period
    Flexible hours

    Oklahoma Office of Juvenile Affairs

    Tecumseh, OK
    2 days ago
  •  ...SSM Health is an Equal Opportunity Employer: Community Description: About SSM Health St. Anthony Hospital – Shawnee: SSM Health Medical Group | Shawnee, Oklahoma Build a Busy Practice. Enjoy a Smaller Community. Stay Connected to OKC. If you're searching... 
    Community
    Work at office
    Local area

    SSM Health

    Shawnee, OK
    2 days ago
  •  ...AMSA) include, but are not limited to:Reviews patient records, physician orders/consults, completing basic eligibility review for Community Care benefitsProcesses and manages consults through the life cycle of the consult, following relevant directives, guidelines, and... 
    Community
    Full time
    Work experience placement
    Local area
    Day shift

    US Department of Veterans Affairs

    Shawnee, OK
    2 days ago
  • $32.21k

     ...families with the resources and support they need to reach their full potential. Our mission is to collaborate with youth, families, and community partners to create pathways for success through prevention and treatment for all Oklahoma Youth. Check out why we are passionate... 
    Community
    Full time
    Work at office
    Trial period
    Flexible hours

    Oklahoma Office of Juvenile Affairs

    Tecumseh, OK
    2 days ago
  •  ...people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping...  ...relationships, support office goals, and contribute to community engagement efforts. Responsibilities Develop and maintain... 
    Community
    Work at office
    Local area

    State Farm

    Shawnee, OK
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Community Engagement Specialist. Be the first to apply!