Patient Services Representative

Floating Patient Service Specialist
On site, M-F 8-4:30pm
****This is a floating role, that may float between clinics*****
**Mileage is not reimbursed**
6 months of experience required.
A PSS in this role will be exposed to a variety of clinic settings and may be placed permanently if a clinic is a good fit and a need arises.


Candidate will receive a text at 7:15 am to let them know where to report day-of.



Locals Only
****3 Interview Times (Including Time Zone) must be included when submitting candidate for a position. Please triple confirm candidate is available for interview during these times. No Call No Show will disqualify candidate for future positions across entire Health System.***



Required Qualifications:

• At least 1 year of Experience in medical/healthcare setting.
• 1 year in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
  
  
  
  General Duties:
• Provide effective and efficient front office services to patients for all ambulatory/outpatient departments serving a large hospital system Thurston & Lewis Counties.
• Coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; perform clerical, scheduling, and records activities in support of patients and staff. Participates as a fully engaged member of the care team, by demonstrated commitment to service and compassion for the patients of Providence and their families.