Preventative Maintenance Account Manager

The Jamar Company is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable, industry-leading results through innovation, safety, and field leadership. Our diverse and passionate team thrives on collaboration, values relationships, and is committed to making a positive impact. We are driven by growth, excellence, and the belief that the best ideas come from diverse perspectives.

Jamar is seeking a proactive, influential communicator who loves the challenge of developing business while nurturing long-term relationships in a supportive, team-oriented environment. While most sales roles react. This one anticipates. This is a fast-paced, relationship-driven environment where curiosity, follow-through, and strategic thinking turn opportunities into long-term customer partnerships. The ideal candidate is proactive, personable, and motivated by building trust, uncovering needs, and consistently driving recurring service growth.

Essential Duties & Responsibilities:
To successfully perform this role, an individual must be able to carry out each essential duty satisfactorily. The requirements outlined below represent the knowledge, skills, and abilities necessary for the position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Develop and maintain a strong pipeline of new inspection and monitoring opportunities.
• Identify and prospect new customers through networking, cold visits, association involvement, lunch-and-learn presentations, and other business development activities.
• Complete monthly, face-to-face Customer Connection Rotations (CCR) for each assigned target account.
• Build and execute strategies to grow market share within the branch's preferred vertical markets.
• Establish and strengthen internal branch relationships to identify, develop, and leverage potential leads.
• Coordinate with customers to schedule and complete site surveys using established company systems and processes.
• Conduct thorough on-site surveys of mechanical systems within customer facilities.
• Prepare accurate, professional, and high-quality customer proposals. Seek internal support as needed to address customer questions, issues, or terms and conditions.
• Present proposals to customers in person whenever possible to clearly communicate scope, value, and next steps. Follow up to address questions and secure signed agreements.
• Maintain accurate and timely documentation of leads, opportunities, customer interactions, and account activity.
• Record monthly target account connections using the company's mobile application and CRM tools.
• Develop and manage a list of target accounts, in collaboration with branch leadership, for monthly customer connection rotations.
• Report on sales performance, forecasts, target account progress, action items, strategies, scheduled activities, and development or support needs.
• Balance short-term results with long-term account development to support branch objectives, meeting or exceeding assigned sales goals set by leadership.
• Leverage the business plan to identify target vertical markets, sales strategies, and priority accounts.
• Continuously evaluate and refine strategies to maintain a focused and effective market approach.
• Take ownership of personal professional growth by pursuing opportunities to strengthen sales, communication, industry, and leadership skills.
• Perform other duties as assigned.

Required Education & Experience

• Three years or more of sales experience, preferably in mechanical services, life safety systems, facility services, or related industry, is required.
• Ability to conduct site surveys and assess customer needs in order to develop effective service proposals.
• Proven ability to build and maintain strong relationships, with excellent communication, presentation, and interpersonal skills.
• Strong organizational and time-management skills, with the ability to manage multiple opportunities and priorities simultaneously.
• Knowledge of preventive maintenance programs and commercial, mechanical, or related service contracts, is preferred.

Other Details:

• This position will office in Old Hickory, TN and support regional territory.
• This position will work closely with Mechanical Inspection Sales Leader to align support with priorities.
• Must possess and maintain a valid state driver's license along with the willingness and ability to regularly travel.
• All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

How Success is Measured:

• Meets or exceeds new preventative maintenance contract sales, proposals, and customer connections goals.
• Tracks all customer connections, proposals, and wins via CRM.
• Having regular face-to-face visits with existing customers.
• Commitment to speaking with customers with aged receivables.
• Being a relentless pursuer of knowledge about emerging technologies in the industry, including updated policies and regulations in your market.
• Regularly participate in your own development/seek learning and development opportunities.
• Actively participating in at least one local trade organization.

What Sets Us Apart:
Safety - You are part of a team that practices safety first in all we do.
Innovative Culture - Where all ideas are valued and new concepts are encouraged, ensuring continuous growth and out-of-the-box thinking.
Onboarding - Coordinated support to ensure integration into the company, complete understanding of role and team members,
Collaborative Environment - Join a collaborative workspace where support and open communication are the foundation, leading to stronger relationships and teams.
Continuous Learning - Access to resources and opportunities for day-to-day learning, and professional development
Community Engagement - We encourage and support community involvement and volunteer work, providing opportunities to give back and make a positive impact in their communities
Impact - Be a part of a company that makes a difference, both the in market and in the community.

Benefits:

• This position offers benefits that support the total well-being of you and your family. Some benefits include:
  
  • Comprehensive Health Coverage: Medical, Dental, & Vision Options
  • Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
  • 401K with Employer Match
  • Auto Allowance Program/Business Travel
  • Discounted Company Stock (Employee Stock Purchase Plan)
  • Profit Sharing
  • Generous Paid Time Off & Paid Holidays
  • Robust Training/Development & Professional Growth Opportunities
  • Exclusive Discounts: Access to Perks Marketplace Discount Program
  • Company Engagement, and More

Disclaimer: The statements above are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for this classification. All personnel may be required to perform duties outside of their typical responsibilities on occasion as needed.

This position is not eligible for sponsorship.

The Jamar Company does not set fixed deadlines for applications to open positions.

The Jamar Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at View email address on click.appcast.io

Equal Opportunity Employer, including individuals with disabilities and veterans.

If you'd like more information on your EEO rights under the law, please click here.