Team Beauty Lead - Full Time
Belk
The Team Beauty Lead drives personal and department-wide results, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This hourly position offers monthly bonus eligibility. Responsibilities Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Create memorable store experiences through building genuine team, vendor, customer, and community relationships. Lead the team in providing excellent customer service, driving sales, achieving goals, and executing successful promotional and special events to advance the beauty business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service. Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource. Enhance the team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Beauty Associates through team meetings and one‑on‑one touch bases to review goals and performance results. Ensure associates are well‑informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes. Support the team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives. Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs. Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items in a timely manner. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines. Skills and Abilities Use data, guidance, and judgment to support timely and effective decisions that contribute to team and business success. Possess the skills and experience required to perform in the role and a commitment to continuously learn. Take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. Be self‑directed and able to work with minimal supervision in a deadline‑driven environment. Communicate with excellence. Maintain comfort with technology, including smart phones, tablet computers, and Windows‑based operating systems. Qualifications and Experience 1+ years of retail experience and a dedication to customer service excellence. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product, as well as lift, carry, and move at least 40 lbs. Comfortable with and enjoy assisting customers with makeup application and skincare services. Associates must maintain all required professional licenses and certifications, including any state‑specific demonstrator or cosmetology licenses, as required by applicable state and local regulatory boards. Compensation and Schedule Hourly position with eligibility for monthly bonus. Flexible scheduling to accommodate nights, weekends, and holidays. #J-18808-Ljbffr
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