LPN Intake Coordinator (North Idaho Home Health)

LPN Central Intake Coordinator In Home HealthThe LPN Central Intake Coordinator in Home Health provides administrative support to Central Intake Teams by adequately triaging incoming calls and entering referrals in operating system. Receives and communicates accurate referral information within Central Intake as well as to Branches.Primary Responsibilities:Answers phones and appropriately triages phone calls to Central Intake TeamsEffectively communicates patient/referral information to appropriate Central Intake Staff and branchesObtains demographic and clinical information from clients, physicians office and other referral sources to compile referralsCoordinates communication of referral information with Central Intake NursesTransfers High Tech/nurse specific referral calls to Central Intake NursesTriages incoming calls and messages from referral sources, etc. Relays messages as appropriate or transfer to voice mailboxCoordinator must exercise discrimination and diplomacy on obtaining information from callers for persons not immediately availableProvides general information about agency services to patient family, and other referral sources as neededData enter Central Intake and branch referrals into the mainframe as neededAttends and participates in workshops, continuing educational programs, seminars, etc. to keep abreast of current departmental changesAttends and participates in annual in-service training programs. Manages patient ping feed throughout the day, in applicable marketsDisseminate patient ping data to appropriate PCM, field clinicians, or sales representative, in applicable marketsAll other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:LPN licensure in the state of practice1+ years experience in office procedures1+ years Insurance/Medical experiencePay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.45 to $26.20 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.