Inbound Sales Representative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And thats not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Are you excited by the challenge of turning inquiries into loyal customers? As an Inbound Sales Representative on our Community Solutions team at Spectrum, youll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and solutions, youll make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in peoples lives.
What Our Inbound Sales Representatives Enjoy Most About the Role
Enhancing the customer experience with professionalism and courtesy.
Selling Spectrum products and services, meeting or exceeding sales goals.
Developing customer-centric solutions by assessing needs and highlighting product benefits.
Acting as a product consultant and retaining customers by taking retention calls.
Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.
Working Conditions
Normal office environment.
Required Qualifications
Education
High school diploma or equivalent.
Experience
1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success
1 year in customer service or call center experience
6 months of sales experience or 3 months demonstrated sales success in a Spectrum position
Technical Skills
Familiarity with billing systems
Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.
Skills & Abilities
Strong verbal and written communication skills in English
Ability to apply effective sales techniques and achieve sales goals
Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales
Flexibility to work variable hours, including weekends, holidays and split days off

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2026

Here, our employees dont just have jobs, theyre building careers. Thats why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, youll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here

Were committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.