Rep, Mobile Examiner - (P/T) - ExamOne/San Diego, CA area

Job Description Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program. Pay Range : $13.97 - $26.71 per hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Benefits : Quest Diagnostics provides employees the opportunity to invest in the future through a 401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay. Responsibilities Ensures all specimens are collected accurately and on time. Collects specimens according to established procedures. Conducts incenter and mobile exams, taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre‑employment drug screenings and other Quest Diagnostics services. Responsible for completing application packets and other paperwork accurately. Label, centrifuge and split specimens as required by test order. Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends. Package specimens for transport and ship to lab indicated on work orders. Transport specimens, supplies, equipment and materials promptly and safely. Maintain records of each specimen collected each day; support Record Deletion process when directed by Management. Submit original paperwork to destination. Provide customer service to clients. Follow current Examiner’s Manual. Read, understand and comply with departmental policies, protocols and procedures (e.g., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual). Maintain all appropriate Phlebotomy logs. Maintain an error rate of no more than 3%. Confirm exams with clients the day before appointment and status the case at time of confirmation. Correct non‑applicant errors within a 24‑hour timeframe. Submit accurate time and travel logs as directed by management on time. Submit accurate expense forms, if applicable, on the required day. Properly clock in and out for work assignments. Provide travel logs when applicable. Demonstrate organizational commitment. Adhere to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Avoid smoke residue and heavy fragrances. Wear company issued identification badge at all times during work assignments. Report on time to work, following attendance guidelines. Answer the telephone in a friendly and helpful manner, incorporating the company name, self‑identification and a helpful statement. Communicate appropriately with customers, agents, applicants, coworkers and the general public. Communicate all unresolved problems immediately to the appropriate Manager or Supervisor. Remain polite and courteous at all times. Additional responsibilities as required of Mobile Examiner. Ensure facilities or work areas are neat, clean and in good repair; advise Manager or Supervisor of required repairs and maintenance. Dispose of biohazard containers when scheduled. Assist with periodic inventory counts; report shortages and problems to Manager or Supervisor as they occur; stock supplies as needed. Provide supply orders as specified by Branch Manager. Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOPs, advising Manager or Supervisor of any issues or problems as they arise. Perform other department‑related clerical duties when assigned. Answer phone and dispatch calls when assigned. Participate on teams and special projects when asked. Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines. Act as mentor and resource person for new employees providing support for department protocols, practices and procedures. Assist with distribution of technical information and communications to the work group. Flexible travel (up to 25 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview. All other duties as assigned, within scope of the position. Required use of company i‑pad or specified electronic device. Qualifications Required Work Experience Minimum 100 documented successful blood draws required. Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus. Preferred Work Experience Prefer urine or hair follicle collection and EKG experience. Physical and Mental Requirements Sitting for periods of time Standing while performing work Driving to and from work assignments Lifting no more than 40 pounds. Ability to multitask Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on‑call duties weekends, evenings and early AM. Must have a valid driver license and clean driving record with access to dependable/insured transportation. Skills Excellent interpersonal and communication skills. Demonstrates good organization, communication, and interpersonal skills; able to manage concerns of patients and employees in a professional manner. Basic computer skills in Microsoft Office with the ability to learn new software. Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate. Ability to work in a rapidly changing environment. Education High School Diploma or Equivalent. License & Certifications Phlebotomy or Medical Assistant certification. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr Quest Diagnostics