Sr Field Service Technician

Job Description

Job Description

Job Description

As a Sr Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Building Automation business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.

You will report directly to our Technical Operations Manager and you'll work out of our Phoenix, Arizona location on an On-Site work schedule.

In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Responsibilities

KEY RESPONSIBILITIES

• Troubleshoot and resolve complex technical issues for our customers.
• Provide advanced technical support and expertise for our Building Automation solutions.
• Collaborate with cross-functional teams to ensure successful implementation of our solutions.
• Conduct training sessions for customers and field service engineers.
• Stay updated with industry trends and advancements, and provide recommendations for improvement.
• Will require approximately 80% travel to customer sites.

Qualifications

YOU MUST HAVE

• Minimum of 4 years of proven experience in field service engineering, with a focus on complex technical solutions.
• Strong technical knowledge and expertise in Building Automation technologies.
• Excellent problem-solving and troubleshooting skills.
• Experience in project management and execution.
• Strong customer focus and ability to build and maintain relationships.
• Must be willing to travel 80% of the time to customer sites

WE VALUE

• Bachelor's degree in a technical discipline such as science, technology, engineering, or mathematics.
• Niagara Certification preferred
• PLC and HVAC experience preferred
• Significant experience applying best practices in field service engineering.
• Continuous learning mindset and willingness to stay updated with industry advancements.
• Results-oriented approach and ability to drive projects to successful completion.
• Strong problem-solving and analytical abilities.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: March 19, 2026.

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status, or have the ability to obtain an export authorization.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.