Technical Product Manager

Technical Product ManagerCommerce is looking for a Technical Product Manager to drive the execution and evolution of Catalyst, BigCommerce's next-generation storefront architecture powered by Next.js, React, and the Storefront GraphQL API.This is not a traditional PM role. You'll be designing TypeScript SDK APIs, defining GraphQL schema contracts, shaping the developer experience for a Next.js framework, and working on a hosting product built on Cloudflare's edge platform. You need to be as comfortable reading code as you are writing a roadmap — able to run the product locally, open a PR when something needs fixing, and go deep on technical decisions without waiting for someone to explain them. That doesn't mean you know everything, it means you're willing to go figure it out.To be considered, the applicant must reside in the United States. We have a preference for candidates located in Austin, TX or Atlanta, GA.What You'll DoProduct StrategyOwn the roadmap for your assigned product lanes and contribute to the broader Catalyst strategy alongside senior product leadership, ensuring your work converges into a coherent wholeHelp define the vision for the product experience through sketches, mockups, prototypes, and written documentationPrioritize the execution path within your areas by making smart trade-offs — balancing developer experience improvements, feature support, hosting infrastructure, and architectural modernization against finite team capacityDefine the public API surface for SDKs, including versioning semantics, TypeScript interfaces, and developer-facing contractsContribute to the modernization of adjacent product areas into native, API-first implementations within the Catalyst frameworkHelp drive the Native Hosting product from alpha through GA — including CLI experience, deployment architecture, custom domain assignment, usage metering, and pricingSupport monetization strategy and product growth drivers for Native Hosting and the broader Catalyst ecosystemTrack KPIs and monitor performance against goals: live storefronts, GMV, churn rate, reported bugs, MRR, and partner sentimentUnderstand and monitor the competitive landscape — Shopify Hydrogen, Vercel Commerce, and the broader composable commerce ecosystemBuild dashboards, living reports, and automations to make metrics self-serve and scale your timeIdentify potential issues early and help develop contingency plansEnsure APIs, SDKs, and documentation are structured so that AI coding agents can build on the platform effectivelyDrive Developer ExcellenceChampion developer experience as a primary competitive advantage — targeting fast time to live storefrontHelp build SDK strategies that ensure consistency while respecting language and framework idiomsDesign documentation that serves both human developers and AI agents effectivelySupport a thriving developer community through authentic engagement, technical content, and ecosystem partnershipsStakeholder Alignment & CommunicationCommunicate clearly with internal stakeholders to keep your engineering team set up for success. Help frame cross-team work within a unified narrative so that what customers see as "the Catalyst Roadmap" reflects the full pictureWrite and publish public documentation and release notes. Maintain the Features Doc, Roadmap Doc, and Release Notes for your areas as the single source of truth for what Catalyst supports and what's coming nextWrite regular initiative-level updates for internal stakeholders. Concise, clear, no fluffHelp ensure partner GTM teams are properly enabled with product information, pricing, packaging, and sales enablement materialsBuild relationships with customers and partners to gather feedback. Engage directly with partners, agencies, and merchants — validate priorities and set realistic expectationsCoordinate cross-team dependencies across Storefront, Checkout, B2B, Makeswift, and Infrastructure teams to ensure API-first development flows through the full stackCollaborate with cross-functional stakeholders including Marketing, Business Development, Sales, and EngineeringWho You Are3+ years of technical product management experience, with at least 1 year focused on developer platforms, SDKs, APIs, or framework-level productsHands-on fluency with modern front-end web technology: TypeScript, React, Next.js (App Router, RSC, streaming), and Node.jsSolid understanding of GraphQL API design — schema modeling, query patterns, and the tradeoffs of exposing platform capabilities through a public API surfaceFamiliarity with edge computing platforms, serverless architecture, or infrastructure products — ideally Cloudflare Workers, Durable Objects, KV, and R2Experience contributing to complex, multi-team technical initiatives from concept through executionA pragmatic, iterative approach to execution: you break ambiguous problems into concrete deliverables with clear exit criteriaComfort operating at the intersection of engineering, design, and go-to-market — you can write a technical RFC in the morning and a sales enablement brief in the afternoonExcellent written communication. Concise, precise, and high-signal. You'll be authoring developer documentation, strategy docs, roadmap materials, and release notesNice-to-HavesExposure to pricing, packaging, and go-to-market strategy for technical products — not just feature specsExperience with ecommerce platforms, headless commerce, or composable architecture patternsFamiliarity with visual builder / CMS products and their integration into developer frameworksExperience building or using developer CLI tools and scaffolding workflowsBackground in developer relations, developer experience, or open-source product managementUnderstanding of OAuth 2.0, JWT, and modern API security patternsExperience with API monetization and usage-based pricing modelsWhy This Role MattersThis position sits at the intersection of three massive trends reshaping commerce:API Economy Growth: The API management market is growing 25% annually to $32.77 billionEcommerce Acceleration: Digital commerce continues its exponential growth trajectoryAI Agent Revolution: Autonomous commerce agents will fundamentally transform how purchases happen — and storefronts need to be built for this futureCatalyst is how BigCommerce meets all three. You'll help define the storefront architecture that powers the next generation of commerce experiences. Your work will directly impact thousands of developers, over 50,000 retailers, and billions of consumers worldwide.CultureThis team operates with a bias toward ownership and execution. A few things that matter here:Own it end to end. The product experience starts when someone first hears about Catalyst and doesn't stop until they're live in production. Positioning, pricing, packaging, docs, onboarding — you'll have a hand in all of it. No detail is too smallOutcomes over activities. We don't measure success by how many meetings you attended or docs you wrote. We measure it by whether the product is winningBe technical. You don't need to know everything, but you need to be willing to dig in and figure it out. Read the code. Run the product. Understand the architectureCommunicate with precision. Write clearly, write often, and make every word countWork OptionsThe position can be fully remote but there is a preference for on-site/hybrid in Austin, TX or Atlanta, GA. For candidates based in Austin, TX or Atlanta, GA this role follows a hybrid work model, with three days per week in the office to balance focused individual work and meaningful in-person collaboration.Hiring ProcessOur process is designed to assess your technical depth, product thinking, and ability to drive execution across complex systems. At a high level:Recruiter phone screenHiring manager screenTake-home exercise (product/technical scenario)Technical deep-dive interview (exercise follow-up)Final stage (cross-functional and cultural interview)Compen