Product Owner, Unstructured Data & AI - Vice President

Join the Data and Analytics Unstructured Data Product team where you will help turn multimodal documents, conversations, images, audio, and video into trusted, reusable assets.As a Product Owner, within the Consumer and Community Banking Team, you will set product strategy and lead development of capabilities that make unstructured data discoverable, governed, and AI-ready and partner with leaders to frame complex problems, translate business needs into product requirements, and guide multidisciplinary teams from discovery through adoption. Job Responsibilities:Partner with senior leaders across CCB Lines of Business to identify high-value problems, clarify desired outcomes, and develop practical strategies for using knowledge and unstructured data to improve customer and employee experiences.Own the product vision, multi-year roadmap, and prioritized backlog for unstructured data products, translating business outcomes into clear capabilities, requirements, acceptance criteria, and deliverables.Lead consultative discovery with business, product, data, technology, risk, and control partners; synthesize differing perspectives, challenge assumptions, and convert ambiguous needs into clear problem statements, recommendations, and decisions.Build compelling executive narratives, business cases, presentations, and demonstrations that explain complex concepts simply, establish urgency, and secure support for the team's vision and priorities.Build reusable capabilities for ingesting, extracting, enriching, classifying, publishing, discovering, retrieving, and evaluating unstructured data across documents, transcripts, images, audio, and video and define product expectations for metadata, quality, lineage, access, interfaces, lifecycle, and service levels so unstructured data can be consumed reliably by applications, analytics, search, and AI agents.Create durable partnerships and engagement models across CCB, including stakeholder forums, working sessions, playbooks, and enablement programs that help Lines of Business adopt shared capabilities and publish reusable data products.Identify opportunities for AI-assisted tool use and automated workflows; lead pilots, define success measures, gather evidence, and recommend whether to stop, refine, or scale each solution and ensure solutions and operating models meet the firm's risk, controls, compliance, privacy, records-management, and regulatory requirements.Required Qualifications, Capabilities, and SkillsBachelor's degree or equivalent experience, plus 7+ years of product management experience owning delivery in complex, cross-functional environments demonstrating success solving ambiguous business problems by structuring the analysis, evaluating options and tradeoffs, and turning recommendations into action.Strong executive communication and storytelling skills, including the ability to distill complex subjects into clear narratives, recommendations, roadmaps, presentations, and decision materials for technical and non-technical audiences.Technical fluency in unstructured data and AI products, with the ability to collaborate credibly with engineers, architects, data scientists, and governance partners and translate technical possibilities and constraints into product choices.Proven ability to build trusted relationships, influence without direct authority, and align senior stakeholders across business and technical organizations with competing priorities.Strong command of product development practices, including customer discovery, problem definition, prioritization, roadmaps, experimentation, iterative delivery, adoption, and value measurement.Working knowledge of unstructured data pipelines, data-product interfaces, metadata, taxonomy, search, retrieval, chunking, indexing, evaluation, and governance, including how these capabilities affect AI-enabled experiences.Preferred Qualifications, Capabilities, and SkillsExperience in consulting, financial services, banking, or technology industries.Master's degree in business, computer science, information science, knowledge representation, data science, or a related discipline.Experience using AI productivity tools, connectors, agent skills, workflow automation, or context-curation techniques to improve team effectiveness.Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. Full timePosting Date: 2026-07-28