Investigator

Job Description

Job Description

At The Joel Bieber Firm (JBF), our clients’ needs are at the forefront of what we do and constantly drive us to provide excellent, personalized customer service. With the continuous growth of our offices, we have the need to expand our team to include a Firm Investigator to ensure that every client begins their experience and journey with the Joel Bieber Firm on the highest note.

Our Investigators provide investigation assistance to attorneys and support staff by helping to determine liability and provide proof and factual data to substantiate client claims to seek the best results for our clients.

Responsibilities:

• Thoroughly explain the firm’s initial processes and procedure for new cases.
• Confirm case information pertaining to insurance coverage(s) for auto and medical, treatment, and client information.
• Travel to potential client home for remote sign-ups
• Gathering all pertinent documentation from the potential client
• Photograph damage to vehicles and of accident scenes
• Deliver and/or pick up documents to clients, medical providers, and courthouses.
• Conduct witness phone interviews.
• Assist attorneys with trial preparation including visual aids such as demonstrative evidence, posters for jury instructions, enlarged photos, etc.
• Provide documentation of research and investigative results. Update records and notes in case management program appropriately.
• Ensure proper follow-up on client concerns.
• Mailing correspondence from the firm to new clients

Qualifications:

• Bachelor's degree and/or Paralegal Certificate is preferred.
• Proficient with MS Office
• Ability to multi-task, and meet deadlines required.
• Strong analytical and investigative skills; initiative, attention to detail.
• Superb communication skills, both verbal and written, required.
• Background in law enforcement a plus.

Firm Benefits :

• Health, Dental, and Vision insurance
• Short-Term and Long-Term Disability
• Life Insurance
• 401(k) with matching
• Flexible schedule
• Paid Time Off
• Paid Holidays

We will provide the necessary training on our case management system and our case procedures. Our goal is to equip you with resources and developmental opportunities to make your job more enjoyable and valuable to you in your professional career.

You will work for one of the most respected personal injury firms in the area, with people that truly care about each and every client that we work with!