Product Program Manager

Job Description

Job Description

Job Title:  Product Program Manager
Location: 3728 Arapaho Road Addison, TX 75001
Optional: Hybrid Mode
Engagement: Fulltime Direct hire

Position Summary:
The Product Program Manager is the primary driver of cross-functional execution for strategic business and new product initiatives. The role brings structure, visibility, and accountability to complex programs spanning Product Management, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support. Approximately 70% of the role is dedicated to PMO and project management leadership, including portfolio governance, program planning, risk management, executive reporting, and New Product Introduction (NPI) execution. The remaining 30% supports Product Management through market intelligence, voice-of-customer activities, requirements development, roadmap planning, and commercialization support. The successful candidate will be an experienced project leader who can influence without direct authority, communicate effectively with executives and functional teams, and apply a customer- and market-oriented product mindset. The role offers a potential career path toward either senior program leadership or a dedicated Product Manager position.

Key Responsibilities :

1. PMO & Project Management (70%)
2. Associate Product Manager (30%)

PMO & Project Management
Strategic Program Leadership

• Lead cross-functional strategic initiatives from charter development through implementation and closeout.
• Define scope, objectives, deliverables, timelines, milestones, resource needs, decision rights, and communication plans.
• Translate strategic priorities into executable workplans with clear owners, dependencies, and success measures.
• Coordinate activities across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing,
• Finance, and Customer Support.
• Drive timely decisions, remove obstacles, and escalate unresolved issues with clear options and recommendations.
• Manage multiple concurrent programs while maintaining alignment with business priorities and available resources.

PMO Governance & Portfolio Management

• Establish and maintain practical project governance standards, templates, stage reviews, and operating cadences.
• Manage project intake and support portfolio prioritization based on strategic value, urgency, capacity, risk, and financial impact.
• Maintain a centralized view of active initiatives, key milestones, project health, resource constraints, and inter dependencies.
• Create and maintain project charters, integrated schedules, RAID logs, decision logs, action trackers, and change controls.
• Facilitate weekly project reviews, monthly portfolio reviews, and executive steering committee meetings.
• Ensure decisions, commitments, and action items are documented, assigned, and driven to closure.

New Product Introduction (NPI) Program Management

• Lead NPI programs from concept through commercialization.
• Coordinate Engineering, Product, Quality, Supply Chain, Operations, Sales, and Marketing.
• Manage phase-gates, prototypes, testing, sourcing, compliance, cost, and launch readiness.
• Track scope, schedule, cost, quality, and risks to ensure successful launches.
• Lead post-launch reviews and continuous improvement.

Risk, Dependency & Change Management

• Identify and manage risks, issues, assumptions, and dependencies.
• Define mitigation plans, owners, and timelines.
• Assess and communicate impacts of scope, cost, schedule, and resource changes.
• Escalate critical decisions with clear, fact-based recommendations.
• Maintain effective change control while enabling business agility.

Executive Reporting & Communication

• Deliver concise executive updates on progress, risks, decisions, and next steps.
• Build portfolio dashboards, scorecards, and KPIs.
• Tailor communication to executive, technical, operational, and commercial teams.
• Present project status, tradeoffs, and recommendations to leadership.
• Drive transparency through fact-based project reporting.

Process Improvement & PMO Capability Building

• Identify execution bottlenecks, resource conflicts, and process gaps.
• Implement simple, scalable PMO practices to improve predictability.
• Standardize project tools, templates, reporting, and meeting practices.
• Support adoption of project and portfolio management tools.
• Coach teams on planning, risks, reporting, and accountability.
• Apply project data and lessons learned to improve future execution.

Associate Product Manager (30%)
Product Strategy & Roadmap Support

• Support product planning, opportunity evaluation, and roadmap prioritization.
• Align roadmap commitments with executable cross-functional plans.
• Track initiatives, dependencies, risks, and key changes.

Market & Competitive Intelligence

• Research market, competitors, technology, and industry trends.
• Provide actionable insights on pricing, features, opportunities, and risks.
• Monitor emerging customer needs, technologies, standards, and market developments that may create opportunities or risks.

Voice of Customer & Requirements:

• Gather customer and channel feedback to identify needs and opportunities.
• Support PRDs, user stories, acceptance criteria, and requirement alignment.
• Assist with Product Requirements Documents, user stories, acceptance criteria, and traceability between customer needs and program deliverables.
• Collaborate with Engineering and commercial stakeholders to clarify requirements and resolve gaps or conflicts.

Business Cases, Launch & Performance

• Business Cases, Launch & Product Performance Coordinate launch-readiness plans across Product, Sales, Marketing, Operations, Quality, Service, and Customer Support.
• Support development of internal product training, sales-enablement inputs, launch communications, and customer-facing readiness materials.
• Support business cases, launch readiness, training, and sales enablement.
• Track adoption, customer feedback, quality, and post-launch performance.

Required Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, Product Management, Information
• Systems, Marketing, or a related field.
• Five or more years of progressive experience in project management, program management, PMO, product
• operations, engineering program management, business operations, or a related discipline.
• Demonstrated success leading complex, cross-functional initiatives from planning through implementation
• using a rigorous stage-gate product development process.
• Experience managing multiple projects with competing priorities, shared resources, and significant
• interdependencies.
• Strong working knowledge of project planning, risk management, change control, governance, and executive
• reporting.
• Ability to influence and drive accountability without direct authority.
• Excellent written, verbal, facilitation, presentation, and stakeholder-management skills.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, Teams, and project management platforms such
• as Monday.com, Smartsheet, Microsoft Project, Microsoft Planner, Asana, Jira.

Preferred Qualifications

• PMP certification or equivalent formal project management training.
• Experience in HVAC, manufacturing, industrial equipment, building products, construction, or another technical
• product environment.
• Working knowledge of Agile, Scrum, Lean, or hybrid delivery methodologies.
• Experience with ERP, CRM, PLM, business intelligence, and portfolio management systems.
• Experience conducting market research, competitive analysis, voice-of-customer work, or business case
• development.
• Familiarity with product certification, regulatory compliance, sourcing, manufacturing readiness, and commercialization processes.

Ready for Your Next Big Adventure?

If you are a strategic thinker and innovation in the HVAC industry, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience.

AIIR Products is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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