Information Systems Consultant

San Francisco is working to translate its centralized housing application system into a more consistent and efficient process for leasing affordable housing across city-supported developments. The FUSE Executive Fellow will help the Mayor’s Office of Housing and Community Development align resident selection criteria, leasing protocols, and digital systems to accelerate housing placements and create a clearer, more predictable experience for applicants and housing providers. This is a two-year fellowship, with Year One focused on discovery, strategy development, and initial implementation, and Year Two focused on scaling solutions and embedding sustainable leasing practices within City operations. This fellowship is part of FUSE’s two-year model, with Year One focused on advancing coordination, strategy, and early implementation, and Year Two focused on building on this progress to deepen impact and support sustained, long-term outcomes. This fellowship is pending legislative approval by the City & County of San Francisco. Fellowship Dates: October 26, 2026 – October 20, 2028 Salary: This project is part of a collaboration between FUSE and Coro California in service to the City and County of San Francisco. The selected candidate will be hired as a FUSE Executive Fellow and will also have the opportunity to enroll in the Coro San Francisco Executive Fellows Experience, which provides additional networking, training, and leadership development designed to strengthen project impact. The fellow will receive FUSE employment benefits and an annual salary of $95,000 from FUSE. Fellows who choose to participate in the Coro experience will receive a separate annual stipend of $70,000 from Coro. Participation in the Coro experience is optional. If participating in the Coro experience, the combined annual compensation would total $165,000 before taxes.

ABOUT THE FUSE EXECUTIVE FELLOWSHIP

FUSE is a national nonprofit dedicated to increasing the capacity of local governments to work more effectively for communities. We embed private sector executives in city and county agencies to lead projects that improve public services and accelerate systems change. Since 2012, FUSE has led over 400 projects in 58 governments across 26 states, impacting a total population equivalent to 1 in 10 Americans.

PROJECT BACKGROUND

Strategic coordination of affordable housing systems is critical to ensure that public investments translate into timely housing access, transparent processes, and stable communities. When cities align application requirements, eligibility criteria, and leasing practices across housing providers, they can reduce administrative complexity, accelerate housing placements, and provide residents with a clearer and more predictable path to securing affordable homes. Consistent processes also help ensure that housing opportunities are accessible to a broad range of residents, including households that have historically faced barriers to housing access due to disparities in credit history, prior housing instability, or uneven access to information about eligibility requirements. Without coordinated systems and shared standards, variations in leasing practices can create confusion for applicants, slow the placement of residents into available units, and limit the effectiveness of public investments intended to expand housing access. This includes the need for improved coordination and alignment with the San Francisco Housing Authority (SFHA) waitlist protocols and preferences to ensure that City-supported affordable housing processes interface more seamlessly with federally regulated waitlist systems.

PROJECT APPROACH

Beginning in Fall 2026, the FUSE Executive Fellow will work with the San Francisco Mayor’s Office of Housing and Community Development (MOHCD) to advance a more consistent and efficient system for leasing affordable housing across city-supported developments. Through this fellowship, the fellow will help San Francisco translate its centralized housing application platform into a more coordinated leasing system that reduces administrative complexity, accelerates housing placements, and creates a clearer and more predictable process for residents seeking affordable housing. The fellow’s work will focus on strengthening cross-organizational alignment, clarifying regulatory requirements, and building practical tools and systems that support standardized leasing practices among nonprofit housing providers. As part of this work, the fellow will specifically examine how MOHCD leasing processes intersect with SFHA waitlist protocols and preferences, and will develop strategies to improve coordination across these systems. The fellow will begin with a 90-day period of in-depth discovery and assessment. During this phase, the fellow will conduct a comprehensive listening tour with key stakeholders, including MOHCD leadership and staff, nonprofit housing developers, property managers, leasing consultants, the City’s Digital Services team responsible for the DAHLIA housing platform, and other partners involved in affordable housing leasing and compliance. This process will surface insights into current lease-up practices, regulatory interpretations, operational challenges, and opportunities for process alignment across housing providers. The fellow will also conduct a landscape analysis reviewing relevant federal, state, and local regulations, including tax credit program requirements, HUD guidance, and local housing policies that shape eligibility criteria and compliance procedures. The fellow will then focus on advancing strategies that translate analysis into coordinated action. This will include facilitating collaboration among nonprofit housing developers and leasing partners to identify opportunities for standardizing resident selection criteria, documentation requirements, and leasing workflows that remain compliant with applicable funding programs and fair housing protections. The fellow will synthesize regulatory guidance to clarify which eligibility rules are required across funding sources and where greater consistency can be achieved. In partnership with the City’s Digital Services team, the fellow will also assess opportunities to integrate aligned leasing protocols into the DAHLIA housing platform, including improvements to applicant communication, waitlist management, and process automation. The fellow will help develop practical systems that improve coordination and transparency across the city’s affordable housing placement process. This may include piloting standardized documentation frameworks, supporting improvements to applicant communication workflows, and exploring ways to streamline compliance review processes that currently delay housing placements. Where appropriate, the fellow may support early implementation efforts that test standardized leasing procedures or digital workflow improvements with selected housing providers, while remaining flexible as priorities evolve based on ongoing findings. By the end of the fellowship, the fellow will have helped establish stronger alignment among housing providers, greater clarity around regulatory requirements, and increased institutional capacity to support coordinated leasing practices across city-supported developments. This will include clearer guidance and improved operational coordination with SFHA regarding how waitlist preferences, eligibility rules, and verification processes intersect with MOHCD’s leasing workflows.

EXPECTED DELIVERABLES

By Fall 2027, the fellow is expected to have: Delivered a Comprehensive Lease-Up Process Analysis – Conducted a detailed analysis of current affordable housing leasing practices across San Francisco’s nonprofit housing developers and partners. Produced a Standardized Resident Selection and Leasing Protocol Framework – Developed a proposed framework for aligned resident selection criteria, documentation standards, and leasing procedures. Defined a DAHLIA Platform Enhancement Strategy – Worked with the City’s Digital Services team to identify opportunities for integrating standardized leasing protocols into the DAHLIA housing platform. Developed an Implementation Toolkit for Housing Providers – Created practical tools, guidance, and templates that support nonprofit housing developers and leasing partners in adopting consistent leasing practices and navigating shared eligibility requirements. Established Cross-Sector Coordination Structures – Facilitated collaboration among MOHCD staff, nonprofit housing developers, and operational partners.

KEY STAKEHOLDERS

Executive Sponsor – Dan Adams, Director, San Francisco Mayor’s Office of Housing and Community Development Project Supervisor – Maria Benjamin and Sonia Delgado-Schaumberg, Mayor’s Office of Housing and Community Development

QUALIFICATIONS

Synthesizes complex information into clear and concise recommendations and action-oriented implementation plans. Develops and effectively implements both strategic and operational project management plans. Generates innovative, data-driven, and result-oriented solutions to complex challenges. Responds quickly to changing ideas, responsibilities, expectations, trends, strategies, and other processes. Communicates effectively verbally and in writing and excels in active listening and conversing. Fosters collaboration across multiple constituencies to support more effective decision-making. Establishes and maintains strong relationships with diverse stakeholders, both inside and outside of government, particularly community-based relationships. Embraces differing viewpoints and implements strategies to find common ground. Demonstrates confidence and professional diplomacy while effectively interacting with individuals at all levels of various organizations. #J-18808-Ljbffr Fuse LLC