Business Service Manager

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

• Partners with business and industry leaders to develop talent employment strategies that align with business needs
• Provides leadership and direction of staff support and resources to ensure successful project deliverables of workforce services contract
• Partners with Project Director to identify system and process improvement opportunities that builds organizational capacity
• Identifies potential business development opportunities and referral sources to achieve increased job placement levels
• Enhances organization visibility and brand through professional networks and organizations that foster collaborative partnerships
• Gains an understanding of key business initiatives, performance evaluations and budget resources to ensure implementation and delivery of services
• Coordinates networking and strategic recruitment initiatives to support business customer and connect job seekers to employment opportunities
• Demonstrates sound judgment in ensuring compliance and administering policies and procedures
• Serves on work groups and manages special projects and assignments as required
• Provides effective training and support and supervises staff performance
• Coordinate Work Experienceonboarding and submit required participant data to temp agency.
• Follow up with temp agency to ensure onboarding is completed accurately and timely.
• Monitor weekly timesheets and ensure participant and supervisor approvals are completed by payroll deadlines.
• Assist worksite supervisors with timesheet procedures issues.
• Submit all new worksites and new positions at existing worksites to temp agency with required documentation.
• Complete and process temp agency change forms for participant terminations and updates.
• Maintain accurate work experience records, documentation, and communication with employers, participants, and staff.
• Ensure compliance with work experiencepolicies, procedures, and reporting requirements.
• Other duties as assigned

• Bachelor's degree or equivalent work experience
• Three to five years in workforce development or related business support model
• Proven track record of building and maintaining business partnerships
• Strong business acumen in assuring efficient and effective operations with the proven ability to apply innovative and strategic thinking skills, proven supervisory skills and the ability to communicate with all levels of personnel, internal and external to the company

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.