IT Program & Project Management Consultant
$111.57k - $130kConduent
Role Description
As an IT Project Manager, you will lead infrastructure implementation projects from planning through delivery, ensuring initiatives are completed on time, within scope, and aligned with organizational goals. You’ll collaborate with cross-functional teams to manage timelines, budgets, and technical resources for successful project outcomes.
- Provide project management for multiple concurrent Infrastructure projects developing pragmatic delivery and implementation plans with project resources.
- Responsible for adhering to PMO best practices, standards and framework for projects.
- Design, develop and maintain a detailed work breakdown of project milestones, deliverables and tasks to be accomplished for the initiative and ensure that tasks are accomplished on time and within budget.
- Leads and communicates project scope, goals and responsibilities to project team.
- Establish clear project sponsor and stakeholder expectations and engagement model which is then managed throughout the project life cycle.
- Proactively lead and manage program tollgates, risks, issues, mitigation plans, dependencies and continuous improvement actions.
- Monitors work of technical personnel, such as network, compute and storage engineers, providing support and direction to meet objectives as needed.
- Develops and maintains reporting procedures and monitors performance in project control activities; prepares and distributes reports related to project activities, health, risk, issues and budget.
- Drive collaboration and accountability with Tower Leads, Service Managers, Global Operations personnel, and Suppliers to develop and implement infrastructure projects in a complete and timely manner consistent with business needs.
- All other responsibilities as directed by management.
Qualifications
- Ten (10+) years’ experience project management experience including developing project schedules, managing team resources, creating work breakdown structures, estimating size and effort for new deployment projects.
- Solid understanding of PMO, SDLC and governance best practices.
- Ability to effectively apply project management methodologies and enforce project standards.
- Self-starter who can dive into complex projects and take it forward with minimal supervision.
- Proficient with project management s/w tools as well as other productivity tools including MS Office, Project, Visio, Word, Excel, PowerPoint, Outlook, and SharePoint.
- Excellent communications skills (interpersonal, presentation, verbal and written).
- Ability to direct and drive complex project efforts to completion.
- Strong problem-solving and analytical skills.
- Ability to provide competent and proactive leadership.
- Ability to establish cross-functional, collaborative relationships with business and technology partners.
- Sound business acumen and good judgment.
- Ability to negotiate and influence at all levels of the organization.
- Flexibility, interest and ability to work in a fast-paced environment on mission critical projects.
- Possess excellent technical aptitude and a desire to learn constantly.
- Knowledge of infrastructure concepts and experience with managing technology projects; familiarity with ITSM methodologies (e.g. ITIL).
- Experience working in an IT outsourcing environment and/or managing IT service provider(s).
- Experience implementing projects using Agile methodologies a plus.
- PMP and/or Six Sigma certification is a plus.
Benefits
- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
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