Principal Technical Product Manager

Location / Remote: Hybrid in Reston, VA, 20190 (3 days per week onsite)

Employment Type: 6 month W-2 contract (with strong potential for extension)

Compensation: Up to $74/hour W-2 (some flexibility upwards as needed) – no C2C or IC/1099 will be considered

Benefits: Medical, dental, vision, LTD/STD, HSA/FSA, term life, supplemental health coverage options (e.g., Aflac), and a 401(k) for all W-2 employees (and eligible dependents)

This Principal Technical Product Manager, AI role owns end-to-end product strategy and execution for B2B solutions supporting government benefit program use cases. Success is measured by validated customer demand, clear business cases, and the delivery of high-impact capabilities across multiple channels (web UI, batch, and API). You will drive discovery, prioritize a roadmap, and execute go-to-market initiatives while monitoring performance and iterating based on measurable outcomes.

Responsibilities:

• Lead customer discovery with government and commercial stakeholders to uncover urgent problems, validate demand, and document buyer needs, constraints, and purchasing processes.
• Develop product strategy and multi-quarter roadmaps that balance customer outcomes, policy/process requirements, technical feasibility, and commercial goals.
• Drive market and competitive analysis, including opportunity sizing, financial modeling, investment justification, and risk assessment to support prioritization decisions.
• Define and prioritize product enhancements, new solutions, and bundled offerings; translate strategy into clear requirements and actionable release plans.
• Coordinate implementation across Technology, Data & Analytics, Operations, Sales, Marketing, and Finance to deliver outcomes in a matrixed environment.
• Evaluate and optimize delivery channels (web UI, batch, API) to improve adoption, scalability, and integration fit for client workflows.
• Launch and iterate go-to-market initiatives by aligning value propositions, packaging, and enablement with Sales and Marketing execution.
• Monitor product and market performance using KPIs such as adoption, operational impact, revenue, and profitability; recommend improvements based on findings.
• Establish operating rhythms for execution (planning, dependencies, status, risks) and drive issues to closure to maintain delivery predictability.

Required Skills:

• Bachelor's degree plus 7+ years of B2B product management (or related) experience, including product strategy, go-to-market strategy, and commercial product execution in complex environments.
• 2+ years of experience working with policies and processes in local, state, and/or federal government markets tied to Government Benefit Programs, including understanding agency operating needs.
• 2+ years of experience performing quantitative and qualitative analysis for product concepts and market opportunities, including financial modeling, investment justification, and competitive/risk assessment.
• Experience conducting structured customer discovery and interviews to identify problems, validate demand, segment markets, and understand procurement and buying processes.
• Experience developing and executing product strategies, including prioritizing enhancements, launching new solutions, coordinating delivery, and managing bundled offerings.
• Ability to lead cross-functional product and go-to-market execution across Sales, Marketing, Technology, Finance, Operations, and Data & Analytics through influence and stakeholder management.
• Experience defining and tracking KPIs (adoption, operational impact, revenue, profitability) and using results to inform roadmap decisions and continuous improvement.

Preferred Skills:

• Master's degree.
• Experience building technology- or data-driven products, including translating complex technical capabilities into customer-ready offerings.
• Knowledge of consumer information verification approaches used for government benefits eligibility workflows.
• Experience supporting programs or stakeholders associated with Medicaid, SNAP, FNS, CMS, or comparable government agencies.
• Demonstrated ability to adapt plans, manage ambiguity, and deliver on time as priorities and constraints evolve.