Technical Quality Service Technician - BESS

Technical Quality Team Member

This is a very dynamic and fast-track position reporting to the Rework Manager. The position will be the key member of Technical Quality Team. This position will also be the main technical person to implement engineering change, software and hardware upgrade to the machines.

Responsibilities:

• Perform and implement field upgrades (software/hardware) for PV and BESS systems per ECN requirements.
• Conduct hands-on electrical/electronic troubleshooting and repair of inverters and system components in the field.
• Support service vendors during rework activities and lead on-site technical tasks as needed.
• Provide technical feedback to engineering teams to support design and quality improvements.
• Update and maintain SOPs related to engineering changes and field upgrades.
• Deliver training to service vendors to ensure consistent rework quality and procedures.
• Collaborate with CoE teams (US & China) during complex troubleshooting.
• Conduct site audits and inspections to monitor vendor workmanship and safety compliance.
• Prepare and submit detailed field reports for internal and customer review.
• Participate in technical proposal development by providing input on technical scope and effort estimates.

Education or Desired Licenses and Certificates:

• Bachelor's degree in Electrical, Mechanical, or related Engineering discipline.
• OSHA, NSPA70A, Electrical Safety

Skills and Abilities:

• 13 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Working knowledge of PV and BESS systems is highly desirable.
• Certifications such as OSHA, NFPA 70E preferred.
• Strong analytical and troubleshooting skills with a hands-on, problem-solving mindset.
• Excellent communication and customer-facing skills.
• Ability to work independently and manage multiple tasks under tight timelines.
• Must be willing and able to travel extensively (80%+) to customer sites nationwide.
• Valid driver's license required.
• Must be authorized to work in the U.S.
• Ability to work in nighttime per customer request.

Travel:

• 80% Plus

Work Location and Status:

• Contract-to-Hire, Houston Area

For candidates in the states of California, Colorado, New York and Washington, the anticipated hourly rate for this role is between $36.00- $40.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.

Sungrow is an equal opportunity employer. Due to strong interests in this position, Sungrow will only reach out to those candidates who best meet the requirements. Thank you for your interest in Sungrow.