Part Time Customer Service Representative - Patient Registration

Ascension Seton Bastrop Shift: PRN – as needed, minimum 48 hours a month, 24 hours on call, additional shifts available. Location: Ascension Seton Bastrop Responsibilities Help patients navigate the registration process. Answer questions with confidence, clarity, and compassion. Gather accurate information quickly in a fast-paced environment. Build trust with patients during moments when they may be scared, confused, or overwhelmed. Work across multiple computer systems to register patients efficiently. Answer phones and gather information quickly and accurately. Assist patients who may be ill, anxious, or confused. Navigate diverse insurance plans and coverage details (with training). Adapt to interruptions from clinical teams during urgent care situations. Build rapport and ease patient concerns in real time. This isn’t a sit‑back‑and‑relax desk job—you’ll be on your feet, thinking fast, and making a real impact. Requirements High School Diploma or GED. Strong customer service experience. Ability to pass background check, drug test, and meet vaccination requirements. Preferred Medical or healthcare experience (but not required). R1 RCM Inc. (“the Company”) is dedicated to equal employment opportunity. The Company’s employment practices shall not be based on any protected characteristic. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact View phone number on click.appcast.io for assistance. #J-18808-Ljbffr