Infrastructure Lead
Yesway
Who we Are:Yesway, Inc. (“Yesway” or the “Company) (Nasdaq: YSWY), is an award-winning convenience store operator established in 2015 and headquartered in Fort Worth, Texas. With 424 stores across nine states in the Midwest and Southwest, Yesway is renowned for its iconic foodservice offerings, diverse grocery selections, and private-label products, including Allsup’s deep-fried burrito. Through strategic acquisitions, new store developments, and a commitment to customer satisfaction, Yesway continues to solidify its position as one of the leading convenience retailers in the United States. For more information, visit .The Opportunity:Yesway is seeking an Infrastructure Lead to serve as both a senior technical contributor and people leader. This position is responsible for leading the Systems Administration and Desktop Operations teams while ensuring the reliability, security, performance, and modernization of the Company's enterprise infrastructure environment. The role combines hands-on technical leadership with strategic planning, operational management, and team development. This position will report directly to the Director of Enterprise Infrastructure.Position Responsibilities:Lead, mentor, and develop the Systems Administration and Desktop Operations teams.Establish team priorities, service standards, operational procedures, and performance expectations.Manage staffing, performance evaluations, professional development, and succession planning activities.Serve as the senior escalation point for infrastructure incidents, outages, and complex technical issues.Foster a culture of accountability, customer service, collaboration, and continuous improvement.Partner with IT leadership to align infrastructure operations with business objectives and technology strategy.Manage enterprise server, cloud, virtualization, storage, backup, identity, endpoint management, monitoring, and security platforms.Ensure infrastructure availability, performance, scalability, resiliency, and security.Develop and maintain infrastructure standards, procedures, documentation, and operational controls.Lead infrastructure modernization initiatives, lifecycle management, capacity planning, vulnerability remediation, and system hardening efforts.Support disaster recovery, business continuity, cybersecurity, audit, and compliance programs.Monitor infrastructure health and implement proactive measures to improve service reliability and operational efficiency.Ensure the infrastructure team complies with and follows change management processes and procedures.Lead infrastructure projects from planning through implementation and operational transition.Coordinate technology initiatives with business stakeholders, internal IT teams, and third-party vendors.Manage vendor relationships, service delivery, contract performance, and issue resolution.Support acquisitions, new site deployments, infrastructure integrations, and strategic business initiatives.Assist in evaluating emerging technologies and recommending solutions that align with business needs.Provide technical guidance and support to IT staff and business users.Participate in after-hours maintenance activities, emergency support, and on-call rotations as required.Perform occasional weekend or holiday work to support business operations.Travel up to 10% in support of infrastructure projects, site deployments, and operational initiatives.Perform other duties as assigned.Qualifications:Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be substituted.Five (5) or more years of enterprise systems administration experience.Two (2) or more years of leadership, supervisory, or team lead experience.Experience supporting large, geographically distributed environments.Strong knowledge of enterprise infrastructure, cloud services, virtualization, backup and recovery, identity management, cybersecurity, and compliance best practices.Demonstrated ability to lead teams, manage priorities, and deliver results in a fast-paced environment.Excellent communication, analytical, problem-solving, organizational, and interpersonal skills.Preferred Skills and Competencies:Experience supporting retail or multi-site operations.Experience with enterprise networking, storage, endpoint management, monitoring platforms, and security technologies.Experience supporting disaster recovery, business continuity, audit, and compliance programs.Experience managing technology vendors and service providers.Industry certifications related to infrastructure, cloud, virtualization, cybersecurity, or IT service management.***We do not provide sponsorship for employment visa status now or in the future. Applicants must be authorized to work in the U.S. on a fulltime basis without restriction.***Benefits MedicalDentalVisionCompany Paid Life InsuranceHealth Savings AccountFlexible Savings AccountCompany Paid Short- & Long-Term DisabilityEmployee Assistance Program401K with Company MatchPaid VacationPaid Sick TimePaid HolidaysVoluntary SupplementalLife InsuranceDisabilityCritical IllnessHospital IndemnityAccident CoveragePet Care PlanLegal InsuranceYesway is proud to be an Equal Opportunity Employer. #LI-BM2 #LI-ONSITEJob SummaryRequisition Number: INFRA003754Job Category: Information TechnologySchedule: Full-Time
$120.6k - $224k
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