Front Desk Agent

Location: Equus Inn – Ocala, FL Compensation: Starting at $15.00 Are you... Friendly and approachable? A good listener who genuinely enjoys helping others? Quick on your feet when solving problems? Then we’ve got some good news: Pax Hotel Group is hiring a Front Desk Agent to join our team at the award-winning Equus Inn in Ocala! About the Role This isn’t just a front desk gig — it’s a first impression. You'll be the face of the Equus Inn, greeting travelers from all over and setting the tone for their stay. The position is laid-back, but the impact you’ll have? Huge. We prefer candidates with previous customer service experience, but it’s your professionalism , attitude , and communication skills that will really make you shine. Shift: Swing Shift – Mostly 3PM to 11PM and some 11PM to 7AM What You'll Be Doing Welcoming and assisting guests during check-in and check-out Handling guest registrations, room assignments, and special requests Resolving concerns and ensuring every guest feels heard and valued Providing info about the hotel, amenities, local spots, and more Supporting team members and contributing to a smooth front desk operation Why Join Pax Properties? At Pax, we provide extraordinary value for people of ordinary means – and we believe our team deserves the same. When you work with us, you’re not just another name on the schedule — you’re part of something meaningful. Here’s what else you can expect: Collaborative bonuses – because we all win when we help each other succeed A tight-knit team with supportive leadership Room to grow – promotions are the norm here, not the exception Generous benefits , including: Performance bonuses (individual & team) Employee discounts at all Pax locations Educational reimbursement Approachable, hands-on management Year-end loyalty bonuses (growing yearly!) Help with buying your first home — including giving you back our commission! The Fine Print All applicants must pass a Background Check and Drug Test #J-18808-Ljbffr Pax Properties