Corporate Director, Medical Group Operations

Job Details

Shape Policy. Advance Healthcare. Transform Communities.

ChristianaCare a nationally recognized leader in healthcare is recruiting for Corporate Director to support Medical Group Operations.

We are seeking a forward-thinking strategic and intuitive leader with experience managing multiple service lines across ambulatory sites. The ideal candidate will bring strong financial acumen exceptional leadership skills and a proven track record of leading complex large-scale initiatives. Experience collaborating with multidisciplinary teams and physician leadership is essential along with demonstrated success executing business plans driving service line expansion and supporting sustainable growth.

This Executive Leader will oversee operations for designated Medical Group service lines providing strategic and operational leadership across multiple areas and locations. The leader will be responsible for a large multi-site workforce and will drive operational excellence collaboration and alignment across the organization.

Key Responsibilities

Strategic Leadership:

• Develop and implement operational strategies that support organizational goals in quality access and growth.
• Partners with executive leadership to lead alignment of ambulatory services with broader system initiatives and service line development.
• Develops and executes strategic business plans that advance Medical Group Service Line and System growth.
• Establishes and maintains excellent relations with all system leaders and partners.

Operational Oversight:

• Provides direct leadership and guidance to regional or site-level practice administrators.
• Effectively manages and holds accountability of the operational leadership team to ensure practice operations are delivering expected results for staffing workflow optimization resource allocation scheduling and patient experience provider experience and caregiver experience.
• Leads and participates in the selection integration and evaluation of health care technology and information systems to support the efficient operation of the Medical Group.
• Leads Medical Group and System Annual Operating Plan goals while achieving goals set.

Financial Management:

• Develops and manages operating and capital budgets with practice administrators and finance partners.
• Holds Practice Administrators accountable for managing to margin and implementing corrective action plans to achieve annual budget.
• Ensures Practice Administrators are collaborating with finance revenue cycle and contracting teams to improve billing processes and maximize revenue.
• Drives cost-efficiency while maintaining high standards of quality outcomes and experience for our patients providers and caregivers.
• Responsible to independently lead business planning processes for Medical Group growth and change strategy coordinating and managing designated mergers /acquisitions into the Medical Group.

Provider & Staff Engagement:

• Responsible for building a culture of collaboration accountability and high performance among practice operation team providers and caregivers.
• Develop and grow leadership capabilities among practice administrators site managers and other staff.
• Partner with the Medical Group provider compensation team in the design implementation and management of physician compensation and incentive programs.

Data & Performance Analytics:

• Utilize data-driven decision-making tools to monitor KPIs and benchmark performance.
• Collaborate with informatics and analytics teams to ensure access to timely and actionable reports.
• Ensure Practice Administrators have action plans that result in improved KPI performance of their areas of responsibility.

• Lead initiatives that result in improving operational clinical quality patient safety and service excellence metrics.
• Accountable for establishing and maintaining highly effective relationships and partnerships within the Medical Group with our Medical Group Partners and across the health system.
• Performs other duties as required.

Position Qualifications

• Masters degree is required and preferred in fields such as nursing medical technology business clinical healthcare or healthcare management.
• Minimum of 5 years of medical practice/departmental operations leadership experience required.
• Minimum of 3 years healthcare experience managing people leaders required.
• Experience involving large group medical practice management and demonstrated leadership success would be especially advantageous.

Why ChristianaCare

• ChristianaCare is the largest healthcare system in Delaware centered on improving health outcomes making high-quality care more accessible and lowering health care costs.
• Achieved Healthgrades Americas 50 Best Hospitals Award (2023) and rated by Forbes as the 2nd best health system for diversity and inclusion (2022)
• The region is rich with diverse cultures and offers some of the nations best public and private schools colleges and universities .

About ChristianaCare

ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion and the 29th best health system to work for in the United States and by IDG Computerworld as one of the nations Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of Americas 50 Best Hospitals and continually ranked among the nations best by U.S. News & World Report Newsweek and other national quality ratings.

Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location

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Annual Compensation Range $138444.80 - $221520.00

This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

Dec 31 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

Director