2026 Front Gate Associate

Overview This is a seasonal position at Six Flags Hurricane Harbor in Phoenix, AZ. The role offers a competitive hourly rate of $15.15/hr along with perks such as: Free entry to any Six Flags park for all employees and a guest with each visit Additional complimentary tickets for friends and family Flexible scheduling Responsibilities As a Guest Service/Admissions Team Member, you will be responsible for assisting our guests with a wide variety of needs, ensuring they have a positive experience at the park. Your primary duties will include: Conducting all business with a professional, courteous, and friendly attitude toward both guests and fellow employees Researching and resolving guest concerns in a calm and professional manner, documenting situations appropriately, and notifying your Supervisor in a timely manner Utilizing park information resources to stay updated on daily activities and operational information needed to assist guests Assisting guests with general park information, website inquiries, and questions via phone, email, Salesforce, online chat, and in person Handling coupon inquiries and ticket adjustments Operating a Point of Sale (POS) system to process transactions (credit/debit card, mobile) and issue media to guests Accurately creating passes or memberships using specialized computer systems Registering guests using Qsmart mobile and providing guidance on how to use the service Ensuring that tickets, passes, and memberships match the number of guests entering the park, and scanning them to ensure validity Maintaining confidentiality regarding all situations Maintaining cleanliness standards in all Guest Services locations and throughout the park Assisting with data entry tasks for guest situations using a computer Willingness to work across various positions within the Guest Services department as needed Qualifications Must be at least 16 years of age Strong problem-solving, analytical, and organizational skills Ability to work without direct supervision and make independent decisions Cash handling experience is preferred Ability to work 30-40 hours per week, including varied shifts (days, nights, weekends, and holidays) Prior experience with computer usage is requiredAbility to learn and use multiple computer programs Strong verbal and communication skills with the ability to fluently speak, write, and comprehend English Physical ability to hold a handheld scanner (approx. 2.5 lbs) for up to 6 continuous hours Ability to walk up to 2 miles per day over various surfaces Ability to stand for extended periods (up to 6 hours) in adverse weather conditions Must be professional, self-motivated, and possess strong multi-tasking and enthusiasm Strong teamwork skills and the ability to collaborate with others #J-18808-Ljbffr Canada's Wonderland