Quality Manager

Job Description

Job Description

Technique is looking for a Quality Manager to join our team at our Concord, North Carolina facility, home to Technique’s NASCAR operations. This customer-facing leadership role owns the quality of the chassis, welded tubular structures, and race-ready assemblies we build for NASCAR and its race teams. The Quality Manager leads the Quality department, supports day-to-day execution of the established QMS, and makes sure every part we ship meets NASCAR specifications on time for race season. They also drive continuous improvement and own quality performance metrics such as first-pass yield, scrap rate, COPQ, and on-time delivery of conforming product.

The ideal candidate brings 10+ years of production manufacturing quality experience, ideally in motorsports, aerospace, or another high-precision, low-volume environment, along with a B.S. in Engineering or a related field. Strong welding and fabrication quality experience is essential, especially on tubular steel structures, as is hands-on skill with dimensional verification using laser scanning, laser trackers, and Polyworks. ASQ credentials (CMQ/OE, CQE, CQA) and working knowledge of ISO 9001 are required, and CWI certification or experience in the racing industry is a strong plus. The right person can stay calm and decisive under the tight turnarounds and fixed deadlines of a race schedule.

Responsibilities:

• Customer Quality Leadership – Serve as the lead quality contact for NASCAR and race team customers; investigate concerns and lead root cause and corrective action (RCCA) using 8D, 5 Why, and CI methodologies.
• Specification & Rules Compliance – Make sure all chassis and components conform to NASCAR drawings, specifications, and technical bulletins; manage changes as specifications are revised throughout the season.
• Customer Inspections & Certification – Coordinate customer source inspections and part certification activities, and drive corrective actions to eliminate root causes of nonconformance.
• Complaint Response Management – Manage customer issue response timelines with the urgency the race schedule demands, and ensure corrective actions close on time.
• Customer Representation – Professionally represent Technique with NASCAR officials, race team personnel, and customer auditors.
• Quality KPI Ownership – Own and report quality KPIs including first-pass yield, scrap rate, COPQ, customer returns, and on-time delivery of conforming product.
• QMS Support & Continuous Improvement – Support the established QMS and drive continuous improvement of quality processes in alignment with ISO 9001.
• Internal Audit Program – Support the internal audit program: conduct audits, train auditors, and drive follow-up on corrective actions.
• Management Review Inputs – Provide inputs to Management Review and apply risk-based thinking in day-to-day quality decisions.
• Document Control – Manage controlled quality documents and certification records according to established document control procedures.
• Calibration Program – Manage the calibration program, including gage control, recall, and qualification of measurement equipment.
• Nonconforming Material Control – Oversee nonconforming material control and MRB disposition decisions.
• Serialization & Traceability – Maintain full serialized traceability of chassis, sub-assemblies, and critical components, including material certs, heat lots, weld records, and inspection data.
• Launch Readiness & PFMEA – Lead quality planning for new and revised components ahead of season deadlines; develop and maintain PFMEAs (severity, occurrence, detection, AP).
• Control Plans – Own Control Plans linked to PFMEA outputs, and drive floor-level inspection and process monitoring.
• First Article Inspection – Oversee first article inspections and dimensional reports for new and revised parts and assemblies.
• MSA & SPC – Apply MSA (Gage R&R, bias, linearity, stability) and SPC (Cpk/Ppk) to drive process control.
• Welding & Fabrication Quality – Ensure weld quality on tubular chassis structures and fabricated components through AWS compliance; WPS/PQR/WPQ documentation; visual, dye penetrant, and magnetic particle inspection; and CWI coordination.
• Assembly Quality – Oversee torque verification and tool calibration, error-proofing (poka-yoke), sub-assembly traceability, and functional checks of race-ready assemblies.
• Special Process Audits – Conduct special process audits on welding, coating, and other special processes in accordance with applicable CQI standards.
• Supplier Quality & Incoming Inspection – Own the incoming inspection program, including material certification review for tubing and sheet stock, supplier scorecards, and supplier corrective action; oversee control of outsourced processes.
• Chassis Fixtures & Laser Scanning – Review and validate chassis jigs, holding fixtures, and assembly inspection fixtures; direct laser scanning and laser tracker programs (Polyworks) for dimensional certification.
• Process Improvement Collaboration – Work with fabrication and assembly teams to adjust fixtures and processes to improve part quality and dimensional consistency.
• Team Leadership & Development – Coach and develop Quality Engineers, Inspectors, and Auditors; hire, train, and manage performance.
• Employee Training – Train employees in QMS, quality control, RCCA, weld and dimensional inspection, and fixturing methodology.

Requirements:

• B.A. or B.S. in Engineering, Quality Control, or related field preferred
• Minimum 10 years of related quality experience in production manufacturing; motorsports, aerospace, or other high-precision, low-volume experience strongly preferred
• ASQ membership and CMQ/OE preferred; CQE, CQA, or CWI a plus
• NASCAR or professional motorsports industry experience a strong plus
• Excellent organizational, interpersonal, and time management skills; ability to multi-task and meet fixed deadlines in a fast-paced, race-schedule-driven environment
• Strong knowledge of GD&T (ASME Y14.5) and blueprint reading; knowledge of QA regulatory requirements and corrective action methodologies
• Working knowledge of ISO 9001 required; familiarity with AS9100 and/or IATF 16949 a benefit
• Working knowledge of core quality tools: PFMEA, Control Plans, First Article, MSA, and SPC; APQP/PPAP experience a plus
• Hands-on experience with laser scanning, laser trackers, CMM, and Polyworks for dimensional verification of large welded structures
• Familiarity with CQI special process audits (CQI-12 Coating, CQI-15 Welding); structured problem solving (8D, 5 Why)
• Strong knowledge of welding inspection, especially on tubular steel structures
• Knowledge of material certification review, serialized traceability, sample/master retention protocols, and qualified laboratory documentation (A2LA, ISO 17025)
• Strong computer skills, Microsoft Office
• QMS internal auditor training required; lead auditor certification preferred
• Experience with tube fabrication, sheet metal fabrication, welding, assembly, and powder coat processes preferred
• Flexibility to support extended hours or weekend coverage during peak race-season demand
• Active, working management position requiring regular production floor presence; must be able to stand, walk, bend, kneel, stoop, crouch, climb, and occasionally lift up to 35 pounds
• Vision requirements: close, distance, color, peripheral, depth perception, and ability to adjust focus
• Frequent exposure to fumes, airborne particles, hazardous chemicals, moving mechanical parts, industrial equipment, vibration, and loud noise; appropriate PPE required
• Travel is primarily local to customers and race teams in the Charlotte/Concord/Mooresville area, with occasional out-of-area or overnight travel to customer facilities, suppliers, the Jackson, Michigan headquarters, and audits

About Technique:

Technique is a Michigan-based precision sheet metal and welded assemblies manufacturer serving aerospace, defense, automotive, motorsports, medical, and food processing industries. We specialize in high-speed prototypes, ultra-low volume stampings, tubing, and assemblies for production and emergency-based manufacturing.

Our employees enjoy a work culture that values safety, integrity, teamwork, learning opportunities, and results.

Technique benefits include paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, health savings account (HSA), flexible spending account (FSA), 401(k), 401(k) matching, professional development, referral program, paid training, on-the-job training, employee assistance program, and tuition reimbursement.

Benefits:

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k)
• 401(k) Matching
• Professional Development
• Referral Program
• Paid Training
• On The Job Training
• Employee Assistance Program
• Tuition Reimbursement

Other Duties: This job description is not a comprehensive listing of all activities, duties, or responsibilities; duties may change at any time with or without notice. EEO Statement: Technique, Inc. is an equal employment opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.