Director, Customer Service
Reser's Fine Foods, Inc.
Reser’s Fine Foods, Inc. is seeking a Director, Customer Service to lead service operations supporting our manufacturing and prepared foods business. This role oversees a multi-site customer service team serving retail, foodservice, and club customers across North America. You will design and refine order-to-delivery processes, manage KPIs, and resolve escalations to ensure on-time, accurate fulfillment. Partner closely with sales, operations, supply chain, and quality to improve fill rates, reduce errors, and enhance customer satisfaction. The Director will build talent, drive continuous improvement, and model Reser’s safety, accountability, and family-founded culture.
Vacancy posted 8 days ago
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