Warranty Specialist - 1st Shift

Job Description

Job Description

Clayton Services is searching for a Warranty Specialist - 1st Shift to join a thriving manufacturing company in North Houston. The Warranty Specialist - 1st Shift will be responsible for managing warranty claims, coordinating replacement parts, and serving as a key point of contact between vendors, internal teams, and customers to ensure timely resolution of warranty-related issues.

• Manage, document, and track warranty claims submitted to equipment manufacturers and suppliers
• Coordinate replacement parts orders and monitor delivery timelines to support production and customer commitments
• Maintain appropriate inventory levels of commonly used warranty components
• Follow up with vendors to resolve open claims, discrepancies, and delays
• Review warranty documentation and repair orders to ensure accuracy, completeness, and compliance with internal procedures
• Inspect incoming equipment and completed products for visible defects or warranty-related issues
• Process corrections or revisions to warranty claims as needed
• Conduct routine audits of open and closed warranty claims to ensure proper resolution
• Communicate regularly with internal departments and external customers regarding claim status and scheduling updates
• Confirm receipt and return of warranty parts between customers and vendors
• Prioritize incoming requests to meet service expectations and operational deadlines
• Accurately record time worked using the company's timekeeping system
• Perform additional administrative or operational tasks as assigned

Warranty Specialist - 1st Shift Skills and Abilities:

• Strong organizational and time-management skills
• High level of attention to detail and accuracy
• Proficient with computers and standard business software
• Ability to manage multiple tasks in a fast-paced environment
• Effective written and verbal communication skills
• Customer-service oriented with a problem-solving mindset

Warranty Specialist - 1st Shift Education and Experience:

• High school diploma or equivalent preferred
• Prior experience in warranty administration, parts coordination, manufacturing support, or customer service preferred

Warranty Specialist - 1st Shift - Immediate need. Apply today!