Credit Administrator

Credit Administrator

LHH Recruitment Solutions is partnering with a Suffolk County company to fill a temp-to-hire Accounts Receivable position. The position is onsite Monday -Friday and will pay $55K- $58K annually when permanent. We are seeking a detail-oriented Credit Administrator to join our Accounts Receivable team. This role is responsible for managing an assigned portfolio of customer accounts, reducing outstanding receivables, resolving payment discrepancies, and maintaining strong relationships with both internal and external customers. The ideal candidate will have corporate collections experience, strong communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities

Manage an assigned portfolio of customer accounts, including collections activity and account maintenance.

Conduct high-volume collection calls and email outreach to customers regarding outstanding balances.

Investigate and resolve billing inquiries, payment discrepancies, deductions, disputes, and short payments.

Process credit memos, customer refunds, account adjustments, and write-offs as appropriate.

Monitor delinquent accounts and work to reduce aging receivables while meeting department goals and performance metrics.

Manage customer credit holds and coordinate account releases when payment issues are resolved.

Collaborate with Sales, Operations, Management, and other business partners to resolve customer account concerns.

Prepare weekly and monthly accounts receivable and collections reports.

Issue monthly delinquency notices and maintain accurate customer account records.

Participate in team meetings and support special projects as needed.

Qualifications

Minimum of 3 years of high-volume corporate collections experience.

Associate degree in Business, Accounting, Finance, or a related field preferred.

Strong understanding of accounts receivable, billing, collections, and credit-related processes.

Ability to analyze account activity and resolve customer disputes effectively.

Excellent written and verbal communication skills.

Strong organizational skills with the ability to prioritize multiple responsibilities.

Customer-focused mindset with exceptional attention to detail.

Experience with JD Edwards or Oracle EBS is a plus.