Billing Lead

Billing Supervisor

The Billing Supervisor is responsible for delivering the best invoicing experience possible to ABM clients. This role supervises, develops, motivates and mentors the Billing Team to ensure weekly, bi-weekly and monthly invoicing across all Industries Groups is done timely, completely and accurately.

The Billing Supervisor works cooperatively with several functions within ABM and ESC Quote-To-Cash, including but not limited to Operations, FP&A, Accounting and Accounts Receivables. This role is responsible for handling a high volume of work (approx. 30,000 invoices monthly), resolving escalated issues and developing an environment heavily focus on customer service and efficiency. Ability to learn quickly and adapt is fundamental to the success of this role.

Responsibilities

• Oversee and streamline billing process across multiple contract types and Industries Groups
• Ensure activities are performed in accordance with the Companies policies & procedures to ensure Revenue Recognition and SOX Compliance requirements are met
• Coordinate, support and manage a team of 8-12 people, including performance evaluation, hiring & terminations decisions and training (technical and soft skills)
• Implement quality assurance process to ensure completeness of billing and achievement of Department's SLAs.
• Address internal & external escalations as well as high profile and/or complex situations on a timely and accurately manner.
• Run staff meetings, encourage personnel development and track team's progress
• Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround
• Prepare reports and attend monthly / quarterly calls with Branches / Operations / FP&A.
• Establish strong partnership and interactions with IGP, Operations and FP&A to support customers' needs.
• Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround
• May be required to bill special contracts, as needed
• Work other duties and special projects as assigned.

Qualifications

• Bachelor's degree is preferred
• Minimum of 5 (five) years of experience in Billing is mandatory
• Minimum of 3 (three) years of managing people
• Experience with complex billing types is a plus
• Knowledge of ASC 606 is a plus
• Experience with financial / SOX audit is a plus
• Excel advanced level (v-lookups, sum-ifs, pivot table, etc)
• Experience with large ERP systems, preferred JDE and Oracle Financials
• Excellent oral and written communication skills
• Strong sense of urgency for addressing internal and external customer needs
• Strong attention to detail

About Us

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call View phone number on click.appcast.io. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit

Job Info

• Job Identification 152847
• Posting Date 05/26/2026, 08:37 PM
• Job Schedule Full time
• Locations Sugar Land, TX, United States
• Job Category Finance
• Work Days Full Time Days
• Workplace Hybrid