Audit - Dealer Auditor

Dealer Auditor

The role will support the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities. Audits are primarily conducted to ensure the consistent application of Company warranty policies and procedures while maintaining accuracy and fairness across the dealer network. The Dealer Auditor will also be responsible for preparing and communicating audit-related information, such as notification letters and specialized reports detailing audit results, and in maintaining the audit tools. Additionally, the Dealer Auditor will maintain oversight of Company's warranty policies and programs, performing root cause analysis, recommending corrective actions, and identifying opportunities to improve internal and external processes and system functionality.

Basic Qualifications:

• Bachelor's Degree required
• 5-7+ years of (total) experience in the following areas:
• Automotive (Retail) In-depth knowledge of dealership retail processes and procedures, with emphasis on fixed operations departments.
• Automotive (Technical) In-depth knowledge of automotive technical information systems and repair/diagnostic procedures.
• Strong computer skills and highly proficient with Microsoft Office Suite (O365 / Online Collaboration Version)
• General understanding of the franchised dealership model
• Quantitative, analytical, and detail-oriented
• Possesses excellent interpersonal and communication skills (both written and verbal)
• Knowledge of risk management, control objectives/activities, and automated/manual controls
• Excellent written and verbal communication skills in English
• Flexible and adaptable to changing business environments and job responsibilities

Preferred Qualifications:

• Prior audit experience (financial, compliance, operational, or dealership/franchise)
• Experience with automotive OEM dealership management systems
• Experience with highly automated/digital processes; including but not limited to remote auditing techniques, claims processing, and optical recognition software
• Experience researching, implementing, or authoring technical requirements, policies/procedures, and other governing documents
• Certified Internal Auditor, Certified Fraud Examiner, or PMP Certification