Operations Manager

Operations Manager

Arnoff Moving & Storage, a family-owned company with over 100 years of experience in transportation and logistics, is looking for an experienced Operations Manager to join our team in Poughkeepsie, NY. As a trusted name in the industry, we take pride in our commitment to excellence in all that we do: exceeding customer expectations, delivering safe and reliable service, and our ongoing dedication to our team.

We are seeking an operations manager to lead day-to-day branch operations while ensuring safe, efficient, profitable, and high-quality execution of local and long-haul moving services and related services.

• A minimum of 3-5 years of experience in operations management, preferably in warehouse, transportation, or moving services.
• Strong interpersonal skills are essential, as this position involves dispatching and managing crews while ensuring efficiency and productivity.
• Effective time management skills and multi-tasking capabilities
• Demonstration of sound judgment and decision-making skills for our fast-paced environment and high-stress environment
• Prior experience utilizing technology, including Microsoft Office programs, Movers Suite, Samsara, or similar programs
• High school or equivalent is required, and some college is preferred

• Daily dispatch, route assignments, briefing and debriefing, and overall performance of operations
• Development and management of our team of drivers, helpers, warehouse, and other team members, with hiring, mentoring, training, and performance management
• Collaboration internally with Customer Service and Sales
• Understanding and following all federal and state guidelines and regulations
• Ensuring safety is the number one priority
• Availability to respond to work calls during off-hours

Work Environment & Physical Requirements

• Combination of office, warehouse, truck yard, and on-site field environments (residential, commercial, and industrial locations).
• Ability to work extended hours as business needs require, including early mornings, occasional weekends/holidays, and peak season demands.
• Ability to walk job sites, climb in/out of trucks/warehouses, and occasionally lift/move items consistent with a hands-on operations leadership role.
• Must be able to communicate clearly in person and by phone/radio to coordinate time-sensitive operations.

As an established fifth-generation family business, Arnoff Moving & Storage offers a stable, supportive work environment, opportunities for advancement, competitive salaries, and comprehensive benefits. If you are a proactive, results-driven professional seeking to join a company with a long-standing reputation for success, we encourage you to apply today!

Salary Range: $70-85k/yr

Job Type: Full-time

Benefits:

• Health insurance (under $8.00 per week)
• Dental and Vision
• 401K with profit sharing
• Free Life Insurance
• Ancillary benefits for you and your family (accident insurance, additional life insurance, hospital indemnity, etc.)+
• Vacation time
• Sick time
• Referral Bonuses

Schedule:

• 8-hour shift, times may vary

Work Location: In person