Sales and Service Specialist
State Farm
Job Description
Job Description
Sales & Service Specialist
Location: Medford, OR | Job Type: Full-Time / Part-Time | Base Salary + Commission/Bonus
About the Role
At State Farm , we put people first. We aren’t just selling insurance—we are helping our neighbors protect what matters most and prepare for a secure future.
As a Sales & Service Specialist , you’ll be the face and voice of our agency. You will connect with customers through face-to-face consultations, phone calls, and digital outreach, delivering remarkable service while identifying smart coverage solutions. If you are customer-obsessed, driven to build a career in sales, and eager to grow within a trusted, industry-leading brand, this is the launchpad for you!
What You’ll Do
- Put Customers First: Provide personalized, high-touch support during in-person visits, phone conversations, and email interactions.
- Drive Sales & Growth: Engage with prospective and existing policyholders to offer tailored insurance products (Auto, Home, Life, Health) and help them close coverage gaps.
- Uncover Opportunities: Master the art of cross-selling by recognizing customer life changes and matching them with the right solutions.
- Manage & Retain Accounts: Build lasting relationships by handling policy changes, answering coverage questions, and proactively reviewing accounts.
- Exceed Team Goals: Collaborate with a fast-paced agency team to hit combined performance metrics and growth milestones.
What We’re Looking For
- Customer-Centric Mindset: A genuine passion for helping people, active listening skills, and a welcoming personality.
- Sales Drive: A goal-oriented attitude and strong desire to learn, grow, and succeed in a sales environment (no prior insurance experience required!).
- Licensing Requirement: Willingness to obtain required state insurance licenses (Property & Casualty and/or Life & Health) upon hire. (We provide guidance and resources to support you through the licensing process!)
- Communication Skills: Excellent verbal and written communication skills across all channels (phone, email, and in-person).
- Education & Experience: High school diploma or equivalent; entry-level experience in customer service, sales, retail, or hospitality is a major plus.
Why Join Our State Farm Agency?
- Competitive base pay with uncapped commission and bonus potential
- Paid time off and flexible scheduling
- Clear path for professional growth and career development
- Hands-on training and mentorship from experienced industry professionals
- Supportive, team-oriented culture backed by the #1 insurer in the nation
Ready to Launch Your Career?
Apply today to join our team and start making a real difference in our community!
Vacancy posted 25 days ago
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