Resource Management Senior Associate - Assurance

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Resource Management, Senior Associate

Our Resource Management (RM) team is committed to providing our client-serving professionals with relevant experiences to promote career development and growth. As a Resource Manager, you'll be identifying talent with specific skill sets to build diverse teams supporting our clients. You'll build relationships at all levels and be a trusted and strategic business advisor to our business leaders. You'll also interact with various business functions, including finance, operations, and business development, and be a crucial piece in helping to drive our business in meeting strategic goals.​

The opportunity

You'll work to successfully execute resource/scheduling assignments that are complex and require extensive relationships with engagement managers. You'll focus on matching resource needs with availability while taking into consideration skills required, personal preferences and engagement risk.  You'll coordinate with other RM managers and client service leaders to balance workloads and address staffing needs as required.  ​

Your key responsibilities

• Assign appropriate client service personnel to engagements by accessing information, reviewing options available and presenting recommendations based on policies and client requirements. Challenge, as appropriate, scheduled hours and personnel to make sure of efficient utilization of resources.
• Promote and monitor the sharing of resources; network with other team members across subareas and service lines to address resource needs and/or conflicts.
• Identify and address scheduling risks (e.g., excessively high/low utilization, morale issues, performance issues, staff/engagement/client issues). Take action to decrease unassigned time and balance the workload of engagement teams.
• Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.
• Build relationships and communicate continuously with client service personnel to identify personal schedule preferences and/or career development goals
• Appropriately prioritize staffing decisions by focusing on engagement needs.
• Counsel supported personnel as needed/requested; raise issues to leadership as appropriate.
• Work cross-functionally with other support functions, including recruiting, talent, and visa and immigration, to best support client servers.
• Read, review and interpret utilization and scheduling reports. Utilize scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount. Communicate data to leadership and drive strategic conversations to track plan utilization.
• Raise critical and complex issues identified to RM leadership. 

Skills and attributes for success

• Strong analytical skills; detail-oriented
• Proficient using Microsoft applications, particularly Excel
• Ability to work independently
• Very strong communication skills, both oral and written
• Proficient at negotiation and conflict management
• Strong client service focus; responsive to requests and maintains a sense of urgency in resolving issues

To qualify for the role, you must have

• Bachelor's degree or equivalent work experience
• A minimum of 2-4 years of experience. Experience in a professional services firm desired.

Ideally, you'll also have

• Proficiency in use of scheduling tool and other Microsoft applications
• Ability to coordinate multiple tasks; strong organizational skills
• Strong problem-solving skills 

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn  more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $58,900 to $106,800.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $70,600 to $121,400.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today. 
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY  |  Building a better working world

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EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on careers.ey.com .