Barista

Job Description

Job Description

Description:

Position : Barista

Status: Part-time, non-exempt  

Supervisor: Retail General Manager 

Location: Downingtown, PA

Do you like serving with a smile, supporting a team of cool people, and learning endless fun facts about coffee? If so, you might be the right fit to join our crew at the River Station cafe in Downingtown, PA! Our Twin Valley Coffee baristas are responsible for multiple tasks that support the operation of a TVC café. These tasks include customer service, making beverages, operating the POS, cleaning, and other related tasks. 

Responsibilities

• Follow all TVC policies and procedures. 
• Learn to make all TVC hot and cold drinks while maintaining expected quality standards. 
• Commit to a regular schedule and consistently apply for shifts in every 3 week scheduling window. 
• Assist customers with ordering and be able to suggest products that might appeal to them. 
• Process customer payments for beverages and retail items. 
• Know about all TVC products including drinks, beans, apparel, drinkware, etc. 
• Clean, prep, and stock all areas of the store including beverage areas, retail shelves, and POS area. 
• Maintain the standard of excellence in cleanliness. 
• Maintain TVC’s required food safety certifications. 
• Work to provide an exceptional customer experience by being positive, consistent, and friendly. 
• Maintain a high standard of personal hygiene, appropriate dress, and overall appearance. 
• Complete tasks assigned to you by the management team to the best of your ability and as soon as possible.

Skills and Abilities

• Proven ability to interact well with people, including listening and communicating effectively 
• Respectfully receive instruction from manager 
• Able to work in a fast pace environment 
• High integrity with a great attendance record 
• Strong attention to detail 
• Perceptive to social interactions and customer responses 
• Able to listen to instructions and follow them accurately 

Physical Requirements

• Handle and move objects under 50 lbs. 
• Manual dexterity in hands and fingers Able to see objects at close distance 
• Able to hear and repeat customers' orders or specific instructions 
• General physical activities such as standing for long periods of time, stooping, lifting, and walking 

Company Values:

All employees of Twin Valley Coffee are expected to demonstrate a commitment to our company values of excitement, brand pride, people-focus, and integrity. We are looking forward to hearing from you. We are an equal opportunity employer.