Entry-Level Tax Software Support Specialist
TASL TaxAct Admin Services, LLC
Taxwell seeks a dedicated support professional to help tax professionals use Drake Software’s product suite to grow and serve their clients. You will diagnose, troubleshoot, and resolve inquiries via phone, email, and live chat, while documenting every interaction for continuous improvement. The role emphasizes empathy, strong communication, and adherence to scripts and best practices, with a focus on maximizing customer experience and timely problem resolution. #J-18808-Ljbffr TASL TaxAct Admin Services, LLC
Vacancy posted 6 days ago
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