Site Reliability Engineer

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Media Group at NBCU supports a powerhouse collection of consumer-first brands including Peacock, NBC, Bravo, NBC Sports, and NBCU International. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.


The Site Reliability Engineer will be part of the Global Video Engineering team and will be responsible for maintaining the networking and infrastructure of the cloud platforms utilized to operate NBC's Direct-to-Consumer platforms. The SRE will embrace a software-driven approach to operations, managing infrastructure as code, leveraging deployment pipelines, with a focus on automation, observability and resiliency.


Responsibilities

• Collaborate with Site Reliability Engineering teammates and Software Delivery teams to determine and implement cloud networking, monitoring, and infrastructure requirements
• Ensure that networks and infrastructure are highly available
• Develop methodologies to safely deploy and test network and infrastructure changes, including customized tests and chaos testing.
• Design, create, and deliver infrastructure, code or services to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
• Troubleshooting and problem solving
• Participate in code reviews
• Design multi-region/multi-cloud fault-tolerant systems
• Drive DevOps culture across the organization by providing consultancy to delivery teams
• Provide support for operations and delivery teams to remediate production issues as appropriate
• Build cloud-agnostic solutions that can be quickly deployed against a wide variety of cloud computing providers
• Architect and develop custom software solutions
• Participate in a 24/7 on-call rotation

Qualifications

• Bachelor's degree in Computer Science, Information Technology or a relevant field
• Minimum three (3) years of experience in a DevOps or Site Reliability Engineering role
• Experience with CDN delivery providers (Akamai, CloudFront, Fastly, Cloudfare)
• Demonstrated experience with large scale 24/7 production environments
• Ability to follow established processes and workflows to ensure that all work is completed following best practices
• Configuration management and Infrastructure as Code (example: Ansible, Puppet, Chef, Terraform, CloudFormation)
• CI/CD (Jenkins / Concourse / GoCD / GitLab)
• Networking (Load Balancing, Routing, Security Groups, VPC, Subnetting)
• Linux (Ubuntu, Debian, CentOS, RedHat)
• Containerization (Docker, Kubernetes, Helm)
• Cloud Platforms (AWS/GCP/Azure)
• Monitoring (Prometheus, Grafana, Nagios)
• Logging (ELK, Splunk, Loki)
• Scripting / System-Programming (Python, Go, Bash, Java, Node)
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Availability to travel as required
• Must pass a background investigation

Desired Characteristics

• Experience with a digital media direct-to-consumer business highly preferred.
• Certification in AWS, GCP, or Azure
• Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives
• Ability to understand large complex software systems and their interdependencies

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $160,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to View email address on click.appcast.io.