Quality Technician

Job Description

Job Description

Position: Quality Technician (Defense & Aerospace Manufacturing)

Location: Monroe, NC

Position Summary

The Quality Engineering Technician supports manufacturing and quality operations through material review activities, non-conformance management, root cause analysis, quality system compliance, inspection support, and continuous improvement initiatives. This role partners with cross-functional teams to ensure products meet customer, regulatory, and industry quality requirements while driving operational excellence and process improvement.

The ideal candidate has experience in quality engineering within a manufacturing environment and possesses a strong understanding of quality management systems, statistical methodologies, inspection processes, and technical documentation.

Key Responsibilities

Material Review & Non-Conformance Management

• Lead and participate in Material Review Board (MRB) activities for the evaluation and disposition of non-conforming materials and products.
• Investigate quality issues and identify root causes of non-conformances.
• Recommend appropriate corrective actions, containment measures, and rework dispositions.
• Support supplier quality investigations and resolution of material-related issues.
• Ensure timely and accurate documentation of non-conformances, corrective actions, and preventive actions.

Root Cause Analysis & Corrective Actions

• Perform root cause investigations utilizing structured problem-solving methodologies.
• Conduct failure analysis and develop comprehensive investigation reports.
• Coordinate and monitor corrective and preventive actions through to completion.
• Collaborate with engineering, manufacturing, and operations teams to eliminate recurring quality issues.

Quality Systems & Compliance

• Ensure compliance with customer requirements, industry standards, and internal quality management systems.
• Maintain quality records, audit findings, corrective action documentation, and quality metrics.
• Support internal and external audits, including process, product, and quality system assessments.
• Assist in the continuous improvement of quality processes and procedures.

Inspection & Manufacturing Support

• Support daily manufacturing operations by providing quality engineering guidance.
• Perform and oversee in-process, final, source, and First Article Inspections (FAI).
• Conduct product audits to verify compliance with engineering drawings, specifications, and acceptance criteria.
• Review inspection records, test documentation, dimensional requirements, and product specifications.
• Verify proper product identification, traceability, labeling, and documentation requirements.
• Support customer inspections and product investigations when required.

Continuous Improvement

• Participate in Lean Manufacturing, Six Sigma, Kaizen, and other continuous improvement initiatives.
• Analyze quality performance data to identify trends and improvement opportunities.
• Develop and implement statistically valid control plans, inspection plans, and audit programs.
• Recommend process improvements to reduce defects, improve capability, and enhance product quality.

Cross-Functional Collaboration

• Work closely with Engineering, Manufacturing, Supply Chain, Operations, and Quality teams to resolve product and process issues.
• Provide technical guidance to inspection personnel and quality team members.
• Support new product introduction and process improvement efforts.

Minimum Qualifications

• Associate degree in Engineering, Quality, Manufacturing, or a related technical field.
• Minimum of 3 years of Quality Engineering experience in a manufacturing environment.
• Experience conducting root cause analysis, corrective action investigations, and failure analysis.
• Ability to interpret engineering drawings, technical specifications, and quality documentation.
• Experience performing in-process, final, source, and First Article Inspections (FAI).
• Strong understanding of Statistical Process Control (SPC) methodologies.
• Working knowledge of dimensional inspection techniques and metrology equipment.
• Proficiency in Geometric Dimensioning & Tolerancing (GD&T).
• Strong analytical, problem-solving, organizational, and communication skills.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and other business tools.
• Ability to travel up to 10% as needed.

Preferred Qualifications

• Experience in aerospace, defense, electronics, or advanced manufacturing environments.
• Working knowledge of Quality Management Systems such as: ISO 9001, AS9100, IATF 16949
• Experience supporting Material Review Board (MRB) activities and non-conformance management.
• Experience with supplier quality investigations and corrective action programs.
• Knowledge of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
• Experience supporting customer inspections and First Article Inspection (FAI) activities.
• Familiarity with statistical analysis, process capability studies, and quality data reporting.